Permission scenarios for ESET PROTECT Cloud

ESET PROTECT Cloud permissions

When using an EMA 2 account with a cloud eligible license to create or edit a user, you can set up ESET PROTECT Cloud access rights.

Regardless of the number of MSP customers who are managed using ESET PROTECT Cloud, you only have one instance of the ESET PROTECT Cloud console.

EMA 2 users with Read/Write/Custom ESET PROTECT Cloud permissions can log in to the ESET PROTECT Cloud console using their EMA 2 login and manage the customers' computers and products according to their access level.

User permissions in ESET PROTECT Cloud and ESET MSP Administrator 2 are separate. E.g.: user can have full access in ESET PROTECT Cloud while having no access in ESET MSP Administrator 2.

cloud_permissions

Write - User has full access to the ESET PROTECT Cloud and can access all customers in your ESET PROTECT Cloud instance

Read - User can view all collected data in the ESET PROTECT Cloud and can see all customers in your ESET PROTECT Cloud instance

Custom - User with the a custom permission set needs to have a defined permission set in the ESET PROTECT Cloud console. Otherwise, the user has no rights over any objects.

No access - The user cannot access the ESET PROTECT Cloud.