Change your ESET HOME account settings
To make changes to your ESET HOME account:
•In ESET HOME: Open https://home.eset.com/account to change the language of emails, the country, and other ESET HOME account settings.
•In ESET HOME (application): Tap the main menu icon and select My account at the top of the main menu.
Customer code
The Customer code is a system-generated, alphanumeric identifier assigned to each customer at the time of customer entity creation. It serves as a permanent, unique identifier that is easier to communicate than an email address. With the Customer code, users can be clearly identified when reaching out to ESET Technical Support. It is stored in My account section under your email address.
Change your ESET HOME regional settings
In the account regional settings, you can change your country of origin, the language of emails that ESET HOME sends you, and the time and date format based on your preferred localization. The time and date format will be automatically set based on the selected country. You can adjust these settings anytime in My account section.

Change your ESET HOME password
1.Under your email address, click Change password.
2.Type your current password.
3.Type a new password.
Your password must be a minimum of 10 characters and include at least one of each: •Lowercase letter •Uppercase (CAPITAL) letter •Number |
4.Click Submit.
5.Your password is changed, and you receive an email from ESET. Click Got it and log in with your new ESET HOME password.
Change your default email for ESET HOME
1.Click Change email address.
2.Type your new email address and current ESET HOME password.
3.Click Submit.
4.Open the email you selected.
5.Open the Email address change request - ESET HOME email.
6.Click the confirmation link to return to ESET HOME.
7.Click Confirm.
8.Click Got it.
Now you can log in to your ESET HOME account with the new email.
These steps change your login email address and the email address where you receive your ESET HOME email. These steps do not change your subscription registration email. To change the email address associated with your subscription, contact ESET Technical Support. |
Change your cookie preferences
You can change your cookie preferences anytime. In Privacy section, click Change cookie preferences > Confirm my choices after adjusting your cookie settings. For more information, see our Cookie Policy.
Access legal documents
Stay informed about the terms and policies that apply to your ESET HOME account.
Privacy policy—Click Read to learn how ESET collects, uses, and protects your personal data.
Terms of use—Click Read to review the terms and conditions governing your use of ESET HOME.