ESET LiveAI

ESET LiveAI is an AI-powered assistant across the entire ESET PROTECT platform, helping users quickly access relevant knowledge, understand security data, and take informed actions using insights gathered from multiple ESET domains and resources.

ESET LiveAI enables MSP administrators to easily switch the AI context between tenants while maintaining relevant and accurate responses.

•ESET LiveAI focuses on retrieving relevant context from different parts of the platform.

•ESET LiveAI delivers instant answers from documentation and knowledge base content directly within ESET PROTECT. You can quickly understand features, settings, and workflows without leaving the platform.

•ESET LiveAI can analyze incidents occurring in your network, provide contextual insights and descriptions, and recommend remediation actions.

•Using the ESET LiveAI, you can generate a report explaining what happened during the incident, including details about the threat, its origin, impact, and the remediation actions taken.

The floating ESET LiveAI button provides instant access to LiveAI from anywhere in ESET PROTECT without disrupting the user's workflow.

1.Click the ESET LiveAI button.

2.You can ask ESET LiveAI for help. Here are some example questions:

•Which users and devices are affected by this suspicious activity?

•Which entities were modified, and how can I fix them?

•Is there any indication that user credentials or other accounts were accessed or used during this incident?

•How do I configure ESET PROTECT?

•Which baseline policies should I apply to newly deployed endpoints in ESET PROTECT?