Two-Factor Authentication

Increase the security of your stored passwords and other personal data by enabling Two-Factor Authentication (2FA). When activated, you will be prompted to type an additional unique security code generated by your phone after entering your Master Password each time you open your ESET Password Manager web extension or application.

The following ESET Knowledgebase article may only be available in English:

Enabling 2FA in ESET Password Manager


The latest available Password Manager installed in your web browser on Windows or Mac computer.

One of the following authenticators installed on your mobile device:

Google Authenticator

Microsoft Authenticator


Duo Mobile


Activating 2FA

Example of activating 2FA with Google Authenticator

1.Open Password Manager and click Menu > Settings.

2.In Account, click My Account > Two-factor authentication.

3.Type your Master Password and click Continue.

4.Click Next if you have the 2FA application already installed on your device.

5.Open Google Authenticator on your mobile device and scan the QR code on the screen. This action creates a new account in your 2FA app paired with your Password Manager store that will begin generating 6-digit codes that change every 30 seconds.


Activating 2FA on a mobile application

When the QR code is on your screen, tap Can't scan the QR code? and your Secret Key will be displayed. Copy the Secret Key by tapping the copy iconICON_COPY. Open the Google Authenticator and paste it to the Your Key field during the adding new account process. When your 6-digit code is generated, go back to the ESET Password Manager application.

6.Click Next.

7.To confirm the pairing between the Google Authenticator app on your device with your password store, type the current 6-digit code without spaces from Google Authenticator when prompted by Password Manager and click Next.



Note the 6-digit code is displayed with spaces in Google Authenticator (such as "259 269"), be sure to type it into ESET Password Manager without spaces (such as "259269").

8.Click Finish when the screen appears, confirming that 2FA has been enabled.

Disabling 2FA

1.Open Password Manager and click Menu > Settings.

2.In the section Account, click My account > Disable Two-factor authentication.

3.Type your Master Password and click Continue.

4.Type a 6-digit verification code.

5.Click Close.

6.Remove the account from your 2FA app.

You can re-enable 2FA anytime under Settings > Two-Factor Authentication. A new 2FA account must be created in your authentication app.



If you do not have access to a 2FA authenticator for any reason, you need to disable 2FA by sending a request to ESET Technical Support.