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Notifications

Notifications are generated from ESET HOME Account, Device, and Subscription issues. All notifications are displayed in the notification panel. To open the notification panel, click Notifications in the upper corner after logging in to the ESET HOME web portal. In this section, you can select to display All or Important notifications. You receive notifications according to the issue severity—informative, important or alert. To allow notifications in the ESET HOME app, visit the App settings chapter.

Blue—Informative, such as device added to subscription

Orange—Important, for example subscription is about to expire

Red —Alert, such as subscription expired

If a notification is from the Subscriptions or Devices section, you will see a notification badge (number of unread notifications with severity color) under the respective section.

notifications

Remove notification

The notification can be manually deleted in the portal or in the app in the notification panel.

1.Log in to the ESET HOME web portal or MyESET_FavIcon_64x64-01-01 app.

2.Open the Notifications section.

3.Click X or swipe left and tap the trash icon delete_icon in the app. The notification is no longer displayed.

As you delete notifications related to Subscriptions/Devices, the number in the notification badges will also decrease. The notification will remove itself when you resolve an issue before removing it from Notifications.


important

Deleting notifications and not having a badge on the Notifications icon does not mean you have solved the issue. The issue will be presented under a specific device or subscription until it is resolved.