Identity Protection deactivation
Deactivating Identity Protection will erase all the data in Monitored information, disable email notification and stop scanning the Dark Web for your data. You can reactivate it if you have an eligible subscription with an available Identity Protection unit.
To deactivate Identity Protection, follow the steps below:
1.Log in to your ESET HOME account.
2.In the side menu, click Members.
3.Click the Account owner.
4.Click the Identity Protection in the available features.
5.Click Identity Protection with the Activated status.
6.Type your ESET HOME password, and click Continue.
7.Type the 6-digit code from your authentication app, and click Continue. Use a recovery code to log in to ESET Identity Protection when you cannot access your authentication app.
8.On the Dashboard, click Deactivate Identity Protection button in the Identity Protection deactivation section.
9.Confirm by clicking Deactivate Identity Protection.
10.Click Got it.