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Identity Protection activation

To activate Identity Protection, follow the instructions below:

1.Log in to your ESET HOME account.

2.In the navigation panel, click the Identity Protection iconicon_idp .

3.Click the Identity Protection tile. If you have not activated Identity Protection feature, on Identity Protection tile click Explore feature.

4.Select the subscription if you have more than one eligible, and click Continue.

5.Click Activate.

6.Type your ESET HOME password to verify it is you and click Continue.

enter_password

7.Type the 6-digit code from your authentication app and click Continue.

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To activate Identity Protection successfully, you must have created your ESET HOME account password and set up Two-Factor Authentication by following the instructions below.

8.Click Got it.

9.Fill out the Activation form, and click Activate.

10.Identity Protection is successfully activated. Click Got it and start using Identity Protection.

Create an ESET HOME password

1.Click Continue for ESET HOME password creation, and you will receive an email.

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2.Click the link in the email and create your password.

3.Click Confirm.

4.Click Go to ESET HOME, and continue with the 2FA setup by following the instructions below.

Setup 2FA

If you are required to setup 2FA during the Identity Protection activation process, follow the instructions below:

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You must install an authentication application on your smartphone or tablet, for example ESET Secure Authentication esa_icon. ESET Secure Authentication is a free authentication application, available in the official Android, iOS, and Windows Phone app stores. ESET HOME supports the TOTP (Time-based One-time password) protocol for 2FA. You can use any compatible mobile application, such as Google Authenticator or Authy.

1.Click Continue to set up 2FA.

2.Type your ESET HOME password, and click Continue.

3.A QR code with the manual code is displayed on the screen. On your smartphone or tablet, open your authentication app and scan the QR code or manually add the code displayed under the QR code to the app. The account in your authentication app will be automatically created.

4.In the ESET HOME portal, click Continue.

5.Type the 6-digit code from your authentication app and click Continue.

6.Ten one-time recovery codes are provided. Use a recovery code to log in to your ESET HOME account when you cannot access your authentication app. To save them securely to your device, click Download codes & continue, store them in a safe place (for example, Vault).

7.2FA for your ESET HOME account is enabled. Click Got it.

8.Fill out the Activation form, and click Activate.

activation_form

9.Identity Protection is successfully activated. Click Got it and start using Identity Protection.