Email notifications
ESET Services HUB notifies the user about updates to the case via notifications inside the portal or automatically generated emails.
Email notification examples:
Notification |
Email subject |
Description |
|---|---|---|
New case |
ESET SERVICES HUB - New case created (case number) |
|
Closed case |
ESET SERVICES HUB - Case closed (case number) |
|
Waiting for your input |
ESET SERVICES HUB - Waiting for your input (case number) |
|
Password reset |
ESET SERVICES HUB - Password reset |
|
Your password was changed |
ESET SERVICES HUB - Your password was changed |
This email is sent after the password is reset by the user. |
New report received |
ESET SERVICES HUB - New report received |
|
Response to automatic email |
ESET SERVICES HUB - Visit ESET Services HUB |
Notification directing the user to log in to an ESET Services HUB instead of replying to automatically generated email. |
|
Log in to the portal Do not reply to the automatically generated emails. Use the link inside the email to log in to ESET Services HUB portal to take specific actions. |
