Troubleshooting
If you experience issues with the application, contact the ESET Technical Support.
With this Online Help guide, you can troubleshoot the issues listed below:
•Push notifications do not appear—Push can take time to start working after provisioning, and notifications must be enabled in Android settings.
•I cannot scan a QR code—Confirm the app has camera permission in Android settings, or use the "can’t scan" or link option provided by your portal (if available).