Upgrade installation

In ESET Secure Authentication version 2.5.X and later, you can upgrade ESA by launching the installer. There is no need to uninstall the previous version manually.


important

Upgrade Order

You must upgrade the Authentication Server first and then upgrade other components on computers secured by ESA to maintain compatibility.

If you have multiple Authentication Servers, upgrade all of them. Before upgrading any of them, the other ones must be stopped to maintain data compatibility.

1.Review the license agreement and privacy policy and click I accept to continue.

2.Type the desired username and password to be used to access ESA Web Console if prompted.

3.When all prerequisites are satisfied, click Next.

4.Follow the instructions in the installer to complete the upgrade. Close the installer when you are finished.

When the upgrade is complete, a shortcut labeled ESA Web Console will be automatically created on your Windows OS desktop. Double-click the shortcut to open the Web Console.


note

ESA Web Console certificate

ESA Web Console uses a self-signed certificate. If you access the Web Console from a different machine than the Authentication Server machine, you will receive a certificate issue message.

Accessing the Web Console via Mozilla Firefox from the machine hosting the Authentication Server will also result in a certificate issue message.

Type the login credentials you configured during the upgrade in the Web Console. If you upgraded from version 2.7, where ESA Web Console was already in use, the login credentials would be the same as they were.

In the Dashboard, the Components tile shows the number of outdated components. Outdated components include components on computers using an earlier version than the installed version of the Authentication Server. Click the number in the Out of date column to see the affected computers. Use the installer of the same version as your Authentication Server to upgrade the ESA Components (Windows Login, Remote Desktop Protection, IIS, AD FS, RADIUS) on the affected computers.

.EXE installer versus .MSI installer

You can combine the .EXE installer (also known as bootstrapper) and .MSI installer in some cases.

Original state

Operation

Supported

Installed via .MSI installer

Upgrade via .EXE installer

Yes

Installed via .MSI installer

Change via .EXE installer

No

Installed via .MSI installer

Repair via .EXE installer

No

Installed via .MSI installer

Uninstall via .EXE installer

Yes

Installed via .EXE installer

Upgrade via .MSI installer

Yes

Installed via .EXE installer

Change via .MSI installer

No

Installed via .EXE installer

Repair via .MSI installer

No

Installed via .EXE installer

Uninstall via .MSI installer

Yes