Policies

The information below applies only to Active Directory Integration mode.

During installation, ESA adds ESA_<computer name> user to the Log on as a service entity found at Local Security Policies > Local Policies > User Rights Assignments, where the <computer name> is replaced with the name of the computer where ESA is being installed. This is essential to run the ESET Secure Authentication On-Prem Service service that is started automatically when the operating system starts.

If you use Group Policy and you have the Log on as a service defined there (Group Policy Management > <Forest> > Domains > <domain> > Default Domain Policy > Settings > Computer Configuration > Policies > Windows Settings > Security Settings > Local Policies), then you must add the ESA_<computer name> user to the Log on as a service entity there or not have the Log on as a service defined there at all.

To find the name of the computer where you are installing ESA:

oEither press the Windows key and E simultaneously so that the File Explorer shows up

oOr in the right pane, right-click This PC or Computer and select Properties.

A new window will display the Computer name.