Override mode

If you have ESET PROTECT policy applied to ESET Mail Security, you'll see a lock icon override_mode_icon instead of enable/disable switch on Setup page and a lock icon next to the switch in Advanced setup window.

override_mode_setup

Normally, settings that are configured via ESET PROTECT policy cannot be modified. Override mode allows you to temporarily unlock these settings. However, you need to enable Override mode using ESET PROTECT policy.

Log into ESET PROTECT Web Console exlink, navigate to Policies, select and edit existing policy that is applied to ESET Mail Security or create a new one. In Settings, click Override Mode, enable it and configure the rest of its settings including Authentication type (Active directory user or Password).

era_override_mode_policies

Once the policy is modified, or new policy is applied to ESET Mail Security, Override policy button will appear in Advanced setup window.

override_mode_advanced

Click Override policy button, set the duration and click Apply.

override_mode_duration

If you selected Password as Authentication type, enter the policy override password.

override_mode_displayed

Once the Override mode expires, any configuration changes you've made will revert back to original ESET PROTECT policy settings. You'll see a notification before the Override expires.

You can End override mode anytime before it expires on Monitoring page or in Advanced setup window.