Activated units
Click Companies, click the three dots next to the applicable customer name and then select Show details. Click Activated units.
The Activated units tab displays a list of the devices that have been activated and is sorted by license. Click All licenses to see the products activated for all licenses owned by the company or select a specific license to see only the products activated with that license. EMA 2 will check for activated devices/units based on your MSP account and will display a list of the devices sorted by activation date.
You can change the seat name or deactivate the product on a device from the Activated units screen. Select the applicable device and select Change seat name or Deactivate.
Deactivation and renaming a seat is available only to a parent of the subject. For example, an MSP can deactivate a customer seat.
Deactivate a seat
Deactivation limit You can deactivate multiple licenses with only up to 200 seats in one batch. |
1.In the Activated units section select the device (seat) to deactivate.
2.Select deactivate from the menu.
3.To confirm, click Deactivate.
Rename a seat
1.In the Activated units section select the device (seat) to rename.
2.Select Change seat name from the menu.
3.Type the new seat name and click Save.