Activated units

Click Companies, click the three dots icon_3dots next to the applicable customer name and then select Show details. Click Activated units.

The Activated units tab displays a list of the devices that have been activated and is sorted by license. Click All licenses to see the products activated for all licenses owned by the company or select a specific license to see only the products activated with that license. EMA 2 will check for activated devices/units based on your MSP account and will display a list of the devices sorted by activation date.

Companies_activated_devices2

You can change the seat name or deactivate the product on a device from the Activated units screen. Select the applicable device and select Change seat name or Deactivate.

Deactivation and renaming a seat is available only to a parent of the subject. For example, an MSP can deactivate a customer seat.

Deactivate a seat

1.In the Activated units section select the device (seat) to deactivate.
 

2.Select deactivate from the menu.

Companies_activated_devices_context2

3.To confirm, click Deactivate.

Companies_activated_devices_deactivate2

Rename a seat

1.In the Activated units section select the device (seat) to rename.
 

2.Select Change seat name from the menu.

 

3.Type the new seat name and click Save.
 

Companies_activated_devices_seat_name_change2