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Submit file from ESET Endpoint Security

Follow the steps below to submit a file for analysis from ESET Endpoint Security:

Windows users

1.Open ESET Endpoint Security.
 

2.Click Tools > Submit sample for analysis.
 
add_endpoint
 

3.Type the required information in the Select sample for analysis form and click Next.
 

4.Optionally, add more information about the file and then click Send.

Linux users

The suspicious files are submitted automatically. To submit the files manually, use terminal /opt/eset/eea/lib/cloud --submit-sample --sample-filename=kokodril.bat --is-suspicious-file


note

You can submit a sample from machines where ESET LiveGuard Advanced is not active.

Results for these files are not delivered to the user, but they are distributed via ESET LiveGrid®.

The manual upload is available only when ESET LiveGrid® system is enabled on the machine.

MacOS users

1.Open ESET Endpoint Security.
 

2.Click Scan > Submit sample for analysis. You must have ESET LiveGrid® feedback enabled to perform this.

3.Click Browse... to upload the file

4.Optionally add your email contact and select the Submit anonymously toggle

5.Click Next.

6.Optionally, add more information about the file and then click Send.