EFDE client-side encryption process

During encryption and decryption process, you must connect your computer to AC power. If the computer´s power is switched to its battery, the encryption/decryption process is paused.

After initialization the encryption from the management console or after the All-in-one installer finishes, the workstation reboots to start the encryption process.

Windows

After rebooting, a window will confirm the successful installation of the EFDE client and describe the following encryption steps.

1.Click Restart to start the encryption immediately, or Postpone to postpone it.

2.After the reboot, the EFDE Safe Start mode screen appears with a one-minute counter and starts automatically when the timer hits 0. You can press any key to initiate the next step immediately.

Safe Start Mode

3.After you log in, you will be prompted to set up the EFDE pre-boot login password.

Set password.

4.You can set up the password immediately or postpone the step for later. Encryption will not continue without completing this step.

The password must meet the password requirements specified in the EFDE configuration policy.

If users do not set up their passwords and the system is restarted, the encryption process will be postponed. To initiate the Safe Start again, the administrator needs to uninstall and then reinstall the EFDE client.

5.If you enabled single sign-on in ESET PROTECT Policy settings, type your Windows password:

Set up a pre-boot authentication password.

Single Sign-On does not abide by the Password Policy set in ESET PROTECT; the client should specify the password policy in Active Directory.

6.Creating the password initiates disk encryption. The encryption status is displayed in the EFDE client application and the workstation´s Computer Details in the management console.

7.After successful encryption and rebooting, the EFDE pre-boot login screen will appear for password entry.

macOS

If you are using Apple Mac with M series processor / Apple Mac ARM 64-bit, you must install Rosetta to proceed.

1.After the successful installation, the client application prompts for credentials to start the encryption.
Security alert

2.Fill in your login credentials.
Login credentials for Mac.

3.After you fill in the correct credentials, the encryption process starts. You can view the encryption status in the EFDE client application and the Computer Details of the workstation in the management console.

4.After encryption, use the device as before, now with an encrypted drive.

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