Upgrade ESET Endpoint Security to version 8

After the upgrade of ESET Endpoint Antivirus or ESET Endpoint Security version 6 to version 8, ESET Endpoint Security will revert to default settings. This means that any customized configurations or policies will be reset to their default values.

Upgrade Methods

•Local upgrade (You can perform the upgrade directly on the local machine.)

•Upgrade via command line (Use command-line instructions to upgrade.)

•Upgrade via ESET management console (If you are managing multiple endpoints, this centralized console allows you to upgrade efficiently across your network.)

•Settings migration (Ensure that your existing settings are migrated correctly during the upgrade process.)

Local upgrade

1.Download the latest ESET Endpoint Security installation file (.dmg).

2.Open the installation file (.dmg).

3.Double click the Install ESET Endpoint Security icon.

4.Click Continue if no other security application is installed. If there is another antivirus application installed, the installation might fail.

5.Click Continue to confirm the system requirements.

6.Click Agree to accept the End-User License Agreement and Privacy Policy.

7.If you want to change the destination folder or change if all users have access to ESET Endpoint Security, click Change Install Location. To start the installation, click Install.
Change Install Location

8.You might be prompted to enter the administrator password at the start of the installation.

9.Click Close to finish the installation.

10.After the installation, onboarding wizard is displayed, follow the steps as described here to ensure the protection of your computer.

Upgrade via command line

To upgrade ESET Endpoint Security to version 8 via command line:

1.Download the ESET Endpoint Security version 8.

2.Distribute the .dmg files to the target computers.

3.Run the installation as described in the Command line installation topic.

Upgrade ESET Endpoint Security via ESET PROTECT On-Prem or ESET PROTECT

ESET Endpoint Antivirus is being renamed to ESET Endpoint Security with the upgrade to version 8.

When upgrading from ESET Endpoint Antivirus or ESET Endpoint Security version 6 it is recommended to use new configuration profiles. You can find the new configuration profiles for ESET Endpoint Security version 8 for you to download in the Pre-installation settings topic.

After you deploy the new configuration profiles, remove the configuration profiles for version 6 and continue the installation in the Deploy via ESET management console topic.

The following changes must be made in your configuration profiles in your MDM before the upgrade:

In the Full disk access configuration profile

Version 6 (ESET Endpoint Security)		Version 8 (ESET Endpoint Security)
Identifier	com.eset.ees.6	Identifier	com.eset.ees.g2

Version 6 (ESET Endpoint Antivirus)		Version 8 (ESET Endpoint Security)
Identifier	com.eset.eea.6	Identifier	com.eset.ees.g2

Version 7 (ESET Endpoint Antivirus)		Version 8 (ESET Endpoint Security)
Identifier	com.eset.eea.g2	Identifier	com.eset.ees.g2

If you install ESET Endpoint Security on macOS 12 and later, you need to add Full disk access for the Uninstaller.app. This is needed to remove version 6 from your system and to allow you to uninstall version 8 remotely in the future. To the Full disk access configuration profile, add:

ESET Endpoint Security on macOS 12 Monterey
Identifier	com.eset.app.Uninstaller
Identifier Type	bundleID
Code Requirement	identifier "com.eset.app.Uninstaller" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists / and certificate leaf[field.1.2.840.113635.100.6.1.13] / exists */ and certificate leaf[subject.OU] = P8DQRXPVLP
App or Service	SystemPolicyAllFiles
Access	Allow

In the Web and Email protection configuration profile

Version 6		Version 8
Identifier for the custom SSL VPN	com.eset.sysext.manager	Identifier for the custom SSL VPN	com.eset.network.manager

Firewall

To add firewall configuration to system settings remotely, create a content filter configuration profile for the firewall before the installation/upgrade. Use the following settings:

Identifier	com.eset.firewall.manager
Filter order	Firewall
Socket filter	com.eset.firewall
Socket filter designated requirement	identifier "com.eset.firewall" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists / and certificate leaf[field.1.2.840.113635.100.6.1.13] / exists */ and certificate leaf[subject.OU] = P8DQRXPVLP

If you remove the settings for version 6 before upgrading to version 8, users will receive notification as if those settings were not applied. We recommend creating a new configuration profile for ESET Endpoint Security version 8, deploying the configuration profile to the target computers, upgrading your ESET Endpoint Security and removing the configuration profiles for version 6. It is also recommended to make sure there is only one installation policy for ESET Endpoint Security on one device. When using both ESET PROTECT On-Prem and Jamf, make sure each has only one installation policy.

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