Upgrade ESET Endpoint Antivirus for macOS version 6 to version 7
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After the upgrade from ESET Endpoint Antivirus for macOS version 6 to version 7, ESET Endpoint Antivirus for macOS will revert to default settings. This includes policies in the ESET management console. ESET Endpoint Antivirus for macOS version 7 contains many differences to version 6, and some of the features are missing. Before you decide to upgrade your ESET Endpoint Antivirus for macOS, we recommend reading the topic Comparison of version 6 & version 7. |
•Upgrade via ESET management console
Local upgrade
1.Download the latest ESET Endpoint Antivirus for macOS installation file (.dmg).
2.Open the installation file (.dmg).
3.Double click the Install ESET Endpoint Antivirus for macOS icon
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4.Click Continue if no other security application is installed. If there is another antivirus application installed, the installation might fail.
5.Click Continue to confirm the system requirements.
6.Click Agree to accept the End-User License Agreement and Privacy Policy.
7.If you want to change the destination folder or change if all users have access to ESET Endpoint Antivirus for macOS, click Change Install Location. To start the installation, click Install.
Change Install Location
8.You might be prompted to enter the administrator password at the start of the installation.
9.Click Close to finish the installation.
10.After the installation, onboarding wizard is displayed, follow the steps as described here to ensure the protection of your computer.
Upgrade via command line
To upgrade ESET Endpoint Antivirus for macOS to version 7 via command line:
1.Download the ESET Endpoint Antivirus for macOS version 7.
2.Distribute the .dmg files to the target computers.
3.Run the installation as described in the Command line installation topic.
Upgrade ESET Endpoint Antivirus for macOS via ESET PROTECT On-Prem or ESET PROTECT
The following changes must be made in your configuration profiles in your MDM before the upgrade:
•In the Full disk access configuration profile
Version 6 |
Version 7 |
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|---|---|---|---|
Identifier |
com.eset.eea.6 |
Identifier |
com.eset.eea.g2 |
•If you install ESET Endpoint Antivirus for macOS on macOS 12 and later, you need to add Full disk access for the Uninstaller.app. This is needed to remove version 6 from your system and to allow you to uninstall version 7 remotely in the future. To the Full disk access configuration profile, add:
ESET Endpoint Antivirus & ESET Endpoint Security on macOS 12 Monterey |
|
Identifier |
com.eset.app.Uninstaller |
Identifier Type |
bundleID |
Code Requirement |
identifier "com.eset.app.Uninstaller" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = P8DQRXPVLP |
App or Service |
SystemPolicyAllFiles |
Access |
Allow |
•In the Web and Email protection configuration profile
Version 6 |
Version 7 |
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|---|---|---|---|
Identifier for the custom SSL VPN |
com.eset.sysext.manager |
Identifier for the custom SSL VPN |
com.eset.network.manager |
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If you remove the settings for version 6 before upgrading to version 7, users will receive notification as if those settings were not applied. We recommend creating a new configuration profile for ESET Endpoint Antivirus for macOS version 7, deploying the configuration profile to the target computers, upgrading your ESET Endpoint Antivirus for macOS and removing the configuration profiles for version 6. It is also recommended to make sure there is only one installation policy for ESET Endpoint Antivirus for macOS on one device. When using both ESET PROTECT On-Prem and Jamf, make sure each has only one installation policy. |
You can find the new configuration profiles for ESET Endpoint Antivirus for macOS version 7 for you to download in the Pre-installation settings topic.
After you deploy the new configuration profiles, continue the installation in the Deploy via ESET management console topic.