Support and Troubleshooting

Feedback and Assistance

Contact your ESET partner if you require assistance with ESET Direct Endpoint Management plugin for NinjaOne.

Customers can contact ESET Technical Support on the international page or access their local support page via the icon in the top right corner.

For feedback, see the Feedback section.

Known issues

See the Known issues section for an up-to-date list of troubleshooting solutions for ESET DEM plugin for NinjaOne.

Changelog

For an up-to-date list of changes in each version of ESET DEM plugin for NinjaOne, see the Changelog.

Log file locations

ESET DEM plugin for NinjaOne log files are located in the following path: C:\ProgramData\ESET\eRMMI\logs