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Monitoring macOS

Monitoring for macOS is available for NinjaOne users using the ESET DEM plugin for NinjaOne.

The ESET Direct Endpoint Management plugin for NinjaOne can create notifications and corrective actions when a workstation meets specified conditions.

1.In the ESET DEM plugin for NinjaOne console, click Administration > Policies > Agent Policies.

2.In the Agent Policies section, select the macOS policy.

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3.In the next window, click Conditions > Add a condition.

4.Click Select a condition.

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5.In the Condition drop-down menu, select Script Result Condition.

6.Click Select Evaluation Script.

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7.Select the ESET—macOS category from the drop-down menu and click the applicable script.

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8.Next to Preset Parameters, type: --monitor=activation. Replace the monitor parameter activation with installed, protection, scan, threat and update_status. For --monitor=scan and --monitor=threat parameters, add a severity level parameter, typing --severity=critical. Replace the severity-level parameter critical with info or warning. For --monitor=update_status, add a time-interval parameter, type --interval=3h. Set the time interval as a number followed by either m|h|d as in (m)inute, (h)our or (d)ay.

Examples:

--monitor=installed

--monitor=update_status --interval=3h

--monitor=scan --severity=critical

9.Click Apply.

10. Next to Run Every, set the run time interval in hours or minutes.

11. Next to Timeout, set the timeout interval in hours or minutes.

12. Next to With Output, type ESET Product Not Activated for activation monitor. Use the correct output string for different monitor types (see below):

Monitor type	Output string
installed	ESET Product Not Detected
activation	ESET Product Not Activated
update_status	ESET Virus Definitions are out of date
protection	not
scan	New Scan Alerts
threat	New Threat Alerts

13. Click Apply.

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14. Type the Name for the condition.

15. In the Severity drop-down menu, select Critical.

16. In the Priority drop-down menu, select High.

17. Click Add.

Note

(Optional) Use steps 17–21 as an example to set up an immediate corrective action for the triggered monitoring event via script.

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18. Click the ESET—macOS category and select the applicable script.

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19. In the next window, select System in the Run As drop-down menu.

20.Next to Preset Parameters, type: --activate --license="XXXX-XXXX-XXXX-XXXX-XXXX". Replace the Xs with your License Key or EBA/EMA2 (or similar) credentials typed as: --activate --license="username password publicLicenseID".

Forbidden characters

Some special characters in your password may cause the ESET plugin script to fail. Do not use the following characters in your password: ! $ & ` > < ; \ |

21. Click Apply.

22. Click Add.

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23. Click Save.

Note

Two-Factor Authentication may be required to save changes.

24. When saved, click Close to leave the Policy Editor.

The condition is created in NinjaOne for Linux.

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