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Configure User-Defined Fields

Datto RMM supports up to 30 User-Defined Fields. These fields allow users to view plugin-provided information in the Device Summary or Devices view.

ESET DEM plugin for Datto RMM integration offers four custom values for User-Defined Fields to be configured in your Datto RMM. See the table below.

datto_user_defined_fields_01

Define fields in Datto RMM to be used by the plugin:

1.From the left menu, select Setup > Global Settings.

2.Scroll to the bottom section, User-Defined Fields.

3.Change any default label that is not defined in the Global Label section to the desired label from the table below.


note

Note

User-defined fields 1–4 are examples in the table below. You can set these fields to any undefined fields.

Default Label

Global Label

Notes

User-defined field 1

ESET Product Status

Displays ESET security product name and version installed on a device

User-defined field 2

ESET Protection Status

Displays current device protection status (Ok or a description of any issues)

User-defined field 3

ESET PROTECT URL

Displays ESET PROTECT URL (if ESET Management Agent is installed on a device and esetProtectUrlPrefix is configured in Site or Global variables)

User-defined field 4

ESET Threats/scans

Displays the last detected threat (if any) and details about the last scan on a device

The new entry will be automatically saved when you click or move to another page.

A confirmation message User-defined field saved successfully appears.

Using User-Defined Fields

Configure Global Settings and add User-Defined Fields while setting up Monitor alert criteria variables for each Monitoring (Policy). Enable monitoring and view the User-Defined Fields current monitoring status in the Device Summary or Devices view.

Device Summary view

1.From the left menu, click Sites > All Sites and select the desired site.

2.In the devices view, click the Hostname of the device to see the device Summary.

3.Scroll to the bottom to see the User-Defined Fields section, or click UDFs from the navigation tree. These variables are updated each time monitoring is performed.

datto_udf_device_summary_01

Devices view

1.From the left menu, click Sites > All Sites and select the desired site.

2.Click the column chooser datto_icon_column_chooser_01 icon in All Managed Devices view to display all columns.

3.In the User-defined fields section, select the check box next to ESET Product Status, ESET Protection Status, ESET PROTECT URL and ESET Threats/scans.

datto_udf_devices_01

4.Navigate from the Column Chooser to see the All Managed Devices section again. User-defined fields show the current monitoring status for the listed devices. These variables are updated during each monitoring run.

datto_udf_devices_02