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System Requirements

Before you install the RMM solution, see the comparison of available platforms.

ConnectWise Automate RMM

ConnectWise Automate Server 11 or later (on-premises or cloud-based version)

ConnectWise Automate Server

For optimal operation of the ESET DEM plugin for ConnectWise Automate, the ConnectWise Automate server should meet the minimum hardware and software requirements for your version of ConnectWise Automate. Also, on the ConnectWise Server and the remote device launching Control Center, install Visual C++ Redistributable for Visual Studio 2015 (both x86 and x64).

Products Supported

ESET DEM plugin for ConnectWise Automate deploys the latest supported versions.

ESET DEM plugin for ConnectWise Automate is compatible with the following ESET products:

ESET security product

Product version

ESET Endpoint Antivirus for Windows

supported versions

ESET Endpoint Antivirus for Linux

supported versions

ESET Endpoint Security for Windows

supported versions

ESET Endpoint Security for macOS

supported versions

ESET Endpoint Encryption Client

supported versions

ESET Server Security for Windows

supported versions

ESET Server Security for Linux

supported versions

ESET Mail Security for Microsoft Exchange Server

supported versions


Note

ESET Endpoint Encryption users

The ESET DEM plugin for ConnectWise Automate is not compatible with computers managed by ESET Endpoint Encryption (EEE) Server.

ESET Endpoint Encryption (EEE) is not supported on macOS.