Comparison of available solutions

Reasons why to use an ESET PROTECT On-Prem with ESET Direct Endpoint Management plugin for ConnectWise Automate

•Manage computers that do not support the latest version of ESET endpoint products

•Manage Linux computers

•Manage mobile devices

•Manage licenses for and use ESET Full Disk Encryption (EFDE) and ESET LiveGuard Advanced (ELGA)

•Some additional features are only available for client machines managed by ESET PROTECT On-Prem, such as granular reporting and custom dynamic group configurations with associated tasks and policies

Comparison of ESET management consoles

Feature	ESET PROTECT On-Prem	ESET DEM plugin for ConnectWise Automate	ERA plugin for ConnectWise Automate
Graphical Dashboard with updated computer statuses	✔	✔	✔
Create and configure Dynamic Groups	✔	Handled by RMM	Handled by RMM
Create and configure Notifications	✔	Via policy using notification from Endpoint	Via policy using notification from Endpoint
ESET LiveGuard Advanced screen presence	✔	X	X
MDM (management of mobile devices)	✔	X	X
MSP automation with EMA 2	✔	X	X

Tasks	ESET PROTECT On-Prem	ESET DEM plugin for ConnectWise Automate	ERA plugin for ConnectWise Automate
Task On-Demand Scan	✔	✔	✔
Task Update Modules	✔	✔	✔
Task Modules Rollback	✔	X	X
Task Export Configuration	✔	X	X
Task Product Activation	✔	✔	✔
Product Deactivation	✔	Via Uninstall	Via Uninstall
Task Quarantine Management	✔	X	X
Task Run SysInspector Script	✔	X	X
Task Software Install (Deploy ESET)	✔	✔	✔
Task SysInspector Log Request	✔	X	X
Task Upload Quarantined Object	✔	X	X
Policy / Configuration	✔	✔	✔
Remote Session	Yes, via RDP	Yes, via RMM	Yes, via RMM

Viewing Logs	ESET PROTECT On-Prem	ESET DEM plugin for ConnectWise Automate	ERA plugin for ConnectWise Automate
Threat Log	✔	✔	✔
Scan Log	✔	✔	✔

Reporting	ESET PROTECT On-Prem	ESET DEM plugin for ConnectWise Automate	ERA plugin for ConnectWise Automate
Scheduled Reporting of Security Product Status	✔	Limited reporting capability exists but requires additional implementation using CWA	Limited reporting capability exists but requires additional implementation using CWA
Unscheduled Reporting of Security Product Status	✔	Yes, logs can be exported from the plugin	Yes, logs can be exported from the plugin
User Rights Management/ Partitioning	✔	✔	✔
Plugin Supported OS	N/A	Windows, Mac	Windows, Mac, Linux
RMM Agent Supported OS **(RMM Agent supports OS but does not allow for integration)	Windows, Mac, Linux, Mobile	Windows, Mac, Linux	Windows, Mac, Linux
Deployment of encryption product	Yes, ESET Full Disk Encryption	Yes, ESET Endpoint Encryption (Limited Functionality)	X

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