[KB8417] Premium ESET Cybersecurity Awareness Training FAQ

Solution

  1. Where do I find my License Key?

    Log in to the ESET CyberCentral Management admin portal. Your License Key is located next to your company name. 

    Figure 1-1
  2. How do I purchase additional seats/licenses for the CyberCentral Admin portal?

    1. Log in to your ESET eStore account using your Licence Key (XXXX-XXXX-XXXX-XXXX-XXXX).

    2. Click License ManagementEnlarge License.

      Figure 2-1
    3. Adjust the number of devices you want to cover and select the validation period. Click Update Now.

      Figure 2-2
    4. Click Proceed to checkout and complete your purchase.

  3. How do I renew my ECAT subscription?

    1. Log in to your ESET eStore account using your Licence Key (XXXX-XXXX-XXXX-XXXX-XXXX).

    2. Click Renew.

For more information, refer to the ESET CyberCentral Management User Guide or the ESET Cybersecurity Awareness Training Quick-Start Guide.