Release notes

Version 2.1

Release date: November 12, 2024

Modified: The dashboard widget now shows Billing and Ticketing synchronization information separated into individual lines indicating the last and next synchronization time

Modified: The rules for PSA connection addresses were modified to enable on-premises integrations

Modified: Dynamic Group map tree now shows also Static Groups, allowing Dynamic Groups that are children of Static Groups to be used when creating monitors for tickets

Added: You can now manually close tickets from the Ticket Log section

Added: Connection status indicator in the ESET PROTECT Connections table to indicate if a server is reachable by the PSA plugin

Added: A warning indicator in the Dynamic Group Monitors section was added to indicate if the PSA plugin can monitor a Dynamic Group

Added: A warning indicator in the Map Customers to Contracts section to indicate if a mapped PSA contract becomes inactive, alerting the user that it may no longer accept adjustments

Improved: The backend has been updated to increase performance and resolve various bugs

Version 2.0

Release date: May 7, 2024

Added: Support for cloud-based customers to enable ticketing to their PSA software

Added: Support for the HaloPSA

Improved: Minor performance improvements

Version 1.1

Release date: February 28, 2024

Added: Enhancing Billing Quantity Sync Options in PSA

Added: Support for HaloPSA (in beta testing)

IMPROVED: Performance Improvements

FIXED: The wrong version number is being displayed in the about dialogue

Version 1.0.0.763

Release date: November 27, 2023

Added: Support for ConnectWise Manage PSA

Added: Support for Datto Autotask PSA

Added: Support for On-Premise ESET PROTECT

Added: Support for EMA2 (licensing information, login procedure, company information)

Added: Support for billing functionality for Cloud & On-Premise customers

Added: Support for ticketing functionality for On-Premise customers

Added: Support for directing the tickets into various queues and severity definitions

Added: Initial Set-up guide for new users

Added: Audit log information

Added: Automatic and Manual Synchronization between PSA Plugin and PSA Software

Added: We have added support for Dark Mode

Improved: Default filters have been added to tables

Improved: Visual interpretation of license changes has been improved

Improved: The performance for larger clients has been improved

Improved: The login and logout timestamps have been added to the audit log information

Version 1.0

Release date: August 23, 2023

Initial Release (Early Access Program)

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