The ESET PROTECT All-in-one installer is available for Windows operating systems only. The All-in-one installer allows you to install all ESET PROTECT components using the ESET PROTECT installation Wizard.
1.Open the installation package. On the Welcome screen, use the Language drop-down menu to adjust the language settings. Click Next to proceed.
2.Select Install and click Next.
3.Select the Participate in product improvement program check box to send anonymous telemetry data and crash report to ESET (OS version and type, ESET product version and other product-specific information). After accepting the EULA, click Next.
4.Select the components to install and click Next.
Microsoft SQL Server Express
•The ESET PROTECT 10.0 All-in-one installer installs Microsoft SQL Server Express 2019 by default.
oIf you use an earlier Windows edition (Server 2012 or SBS 2011), Microsoft SQL Server Express 2014 will be installed by default.
oThe installer automatically generates a random password for database authentication (stored in %PROGRAMDATA%\ESET\RemoteAdministrator\Server\EraServerApplicationData\Configuration\startupconfiguration.ini).
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Microsoft SQL Server Express has a 10 GB size limit for each relational database. We do not recommend using Microsoft SQL Server Express:
•In enterprise environments or large networks.
•If you want to use ESET PROTECT with ESET Inspect. |
•If you already have another supported version of Microsoft SQL Server or MySQL installed, or you plan to connect to a different SQL Server, deselect the check box next to Microsoft SQL Server Express.
•Do not install SQL Server on a Domain Controller (for example, Windows SBS / Essentials). We recommend that you install ESET PROTECT on a different server or do not select the SQL Server Express component during installation (this requires you to use your existing SQL or MySQL Server to run the ESET PROTECT database). |
Add custom HTTPS certificate for Webconsole
•Select this option if you want to use a custom HTTPS certificate for the ESET PROTECT Web Console.
•If you do not select this option, the installer automatically generates a new Tomcat keystore (a self-signed HTTPS certificate). |
ESET Bridge Proxy
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The ESET Bridge Proxy option is intended only for smaller or centralized networks without roaming clients. If you select this option, the installer configures clients to tunnel communication with ESET via a proxy installed on the same machine as the ESET PROTECT Server. This connection will not work if there is no direct network visibility between clients and the ESET PROTECT Server.
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•Using HTTP Proxy can save much bandwidth on data downloaded from the internet and improve download speeds for product updates. We recommend selecting the check box next to ESET Bridge Proxy if you manage more than 37 computers from ESET PROTECT. You can also choose to install ESET Bridge later.
•For more information, see ESET Bridge (HTTP Proxy) and The differences between ESET Bridge (HTTP Proxy), Mirror Tool, and direct connectivity.
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The All-in-one installer creates default HTTP Proxy Usage policies for ESET Management Agent and ESET security products applied to the All Static Group. The policies automatically configure ESET Management Agents and ESET security products on managed computers to use ESET Bridge as a Proxy for caching update packages.
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HTTP Proxy host is the ESET PROTECT Server's local IP address and port 3128. Authentication is disabled. You can copy these settings to another policy if you need to set up additional products.
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5.If you have selected Add custom HTTPS certificate for Webconsole, click Browse and select a valid Certificate (.pfx or .p12 file) and type its Passphrase (or leave the field blank if there is no passphrase). The installer will install the certificate for Web Console access on your Tomcat server. Click Next to continue.
6.If errors are found during the prerequisites check, address them accordingly. Make sure your system meets all prerequisites.
.NET v4 is not installed
No Java found / Java (64-bit) detected
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If you have multiple Java versions installed on your system, we recommend uninstalling earlier Java versions and keeping only the latest supported Java version.
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Starting January 2019, Oracle JAVA SE 8 public updates for business, commercial or production use require a commercial license. If you do not purchase a JAVA SE subscription, you can transition to a no-cost alternative. See the supported versions of JDK.
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a)To select the already installed Java, click Select a Java installation, select the folder where Java is installed (with a subfolder bin, for example, C:\Program Files\Amazon Corretto\jdk1.8.0_212) and click OK. The installer prompts you if you have selected an invalid path.
b)Click Install to continue or change to change the Java installation path. |
Setup is not in valid state/Microsoft SQL Server Express
The installer may display this notification for several reasons:
•The installer is corrupted. For example, some installer files are missing. Download and run the All-in-one installer again.
•The path to the All-in-one installer contains special characters—for example, letters with diacritics. Run the ESET PROTECT All-in-one installer from a path with no special characters. |
There is only 32 MB free on a system disk
The installer may display this notification if your system does not have enough disk space for ESET PROTECT to install.
You must have at least 4,400 MB of free disk space to install ESET PROTECT and all its components.
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ESET Remote Administrator 5.x or older is installed on the machine
If you have ERA 5.x/6.x or ESMC 7.0/7.1:
•The direct upgrade to ESET PROTECT 10.0 is not supported.
•Perform a clean installation of ESET PROTECT 10.0.
You can directly upgrade to ESET PROTECT 10.0 from ESMC 7.2 and later versions.
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7.When the prerequisites check is complete and your environment meets all requirements, the installation will begin. Be aware that installation can take over an hour, depending on your system and network configuration.
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When the installation is in progress, the ESET PROTECT installation Wizard is unresponsive.
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8.If you chose to install Microsoft SQL Server Express in step 4, the installer will perform a database connection check. If you have an existing database server, the installer will prompt you to type your database connection details:
Configure the connection to SQL/MySQL Server
Type your Database name, Hostname, Port number (you can find this information in Microsoft SQL Server Configuration Manager), and Database account details (Username and Password) into the appropriate fields and then click Next. The installer will verify the database connection. If you have an existing database from a previous ESMC/ESET PROTECT installation on your database server, it will be detected. You can choose to Use the existing database and apply upgrade or Remove existing database and install a new version.
Use Named Instance - If you use a Microsoft SQL database, you can select the Use Named Instance check box to use a custom database instance. You can set it in the Hostname field in the form HOSTNAME\DB_INSTANCE (for example, 192.168.0.10\ESMC7SQL). For a clustered database, use only the cluster name. If this option is selected, you cannot change the database connection port - the system will use default ports determined by Microsoft. To connect the ESET PROTECT Server to the Microsoft SQL database installed in a Failover Cluster, type the cluster name in the Hostname field.
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There are two options when entering Database account information. You can use a dedicated database user account with access to the ESET PROTECT database only, or you can use an SA account (Microsoft SQL) or root account (MySQL). If you decide to use a dedicated user account, you need to create an account with specific privileges. For details, see the Dedicated database user account. If you do not intend to use a dedicated user account, type your administrator account (SA or root).
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If you typed the SA account or root account in the previous window, click Yes to continue using the SA/root account as the ESET PROTECT database user.
If you click No, you must select Create new user (if you have not already created one) or Use existing user (if you have a dedicated database user account).
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9.The installer will prompt you to type a password for the Web Console Administrator account. This password is important – you will use it to log into the ESET PROTECT Web Console. Click Next.
10. Leave the fields as they are or type in your corporate information to appear in the details of the ESET Management Agent and the ESET PROTECT Server certificates. If you choose to type a password in the Authority password field, be sure to remember it. Click Next.
11. Type the valid License Key (included in the new purchase email you received from ESET) and click Next. If you use legacy license credentials (Username and Password), convert the credentials to a License Key. Alternatively, you can choose to Activate later (see the Activation chapter for additional instructions).
12. You will see the installation progress.
13. If you selected to install the Rogue Detection Sensor, you will see the installation windows for the WinPcap driver. Make sure to select the check box Automatically start the WinPcap driver at boot time.
14. When the installation is complete, "ESET PROTECT components were installed successfully" will be displayed in addition to your ESET PROTECT Web Console URL address. Click the URL to open the Web Console, or click Finish.
If the installation is not successful:
•Review the installation log files in the All-in-one installation package. The logs directory is the same as the directory for the All-in-one installer, for example:
C:\Users\Administrator\Downloads\x64\logs\
•See Troubleshooting for additional steps to resolve your issue.
