Upgrade, migration and reinstallation procedures

There are different ways to upgrade, migrate and reinstall your ESET PROTECT Server and other ESET PROTECT components.


Make sure that you have a supported operating system before upgrading to ESET PROTECT 9.0. ESET PROTECT Server component version 9.0 is not compatible with 32-bit machines (x86 architecture). Upgrading a 32-bit Server machine from version 7.0 to 9.0 will fail.

If you have already run the upgrade and your system is not working, reinstall manually all ESET PROTECT components to the original version.

Before the upgrade, migrate your current ESET PROTECT to a 64-bit machine, and after successful migration, you can run the upgrade task.

If you have an older unsupported database installed (MySQL 5.5 or MS SQL 2008/2012), upgrade your database to a compatible database version before upgrading the ESET PROTECT Server.

ESET PROTECT 9.0 uses LDAPS as the default protocol for Active Directory synchronization. If you upgraded from versions 7.0-7.1 on a Windows machine to ESET PROTECT 9.0 and used the Active Directory synchronization, synchronization tasks will fail in ESET PROTECT 9.0.

Upgrade from ERA 5 or 6.5

The direct upgrade is not supported - see Migration from ERA 5.x or Upgrade from ERA 6.x.

Upgrade from ESMC 7.x to the ESET PROTECT version 9.0

Select one of the upgrade procedures:

Upgrade procedure

Operating system


Components Upgrade task in the Web Console



ESET PROTECT 9.0 All-in-one installer


All-in-one installer is the recommended upgrade option if the existing installation was performed via the All-in-one installer (you have default installations of the MS SQL database and Apache Tomcat).

Manual component-based upgrade


Linux instructions for advanced users.

Upgrade ESET PROTECT Virtual Appliance

Linux (Virtual Appliance)



To look up what version of each ESET PROTECT component you are running, verify your ESET PROTECT Server version. Navigate to the About page in the ESET PROTECT Web Console, and see the list of all ESET PROTECT component versions.

Migrate or reinstall ESET PROTECT 9 from one server to another

Migrate from one server to another or reinstall ESET PROTECT Server.


To migrate from one ESET PROTECT Server to a new server machine, export/back up all Certificate Authorities and the ESET PROTECT Server Certificate. Otherwise, none of the ESET PROTECT components will be able to communicate with your new ESET PROTECT Server.

Other procedures

Change an IP address or hostname on an ESET PROTECT Server.