Upgrade, migration and reinstallation procedures

There are different ways to upgrade, migrate and reinstall your ESET PROTECT Server and other ESET PROTECT components.



Make sure that you have a supported operating system before upgrading to ESET PROTECT 8.0.

ESET PROTECT Server component version 8.0 is not compatible with 32-bit machines (x86 architecture). Upgrading a 32-bit Server machine from versions 6.5-7.0 to 8.0 will fail.

If you have already run the upgrade and now your system is not working, you need to manually reinstall all ESET PROTECT components to the original version.

If you want to upgrade, you need to migrate your current ESET PROTECT to a 64-bit machine, and after successful migration, you can run the upgrade task.

ESET PROTECT 8.0 uses LDAPS as the default protocol for Active Directory synchronization. If you upgraded from versions 6.5-7.1 on a Windows machine to ESET PROTECT 8.0 and you were using the Active Directory synchronization, synchronization tasks will fail in ESET PROTECT 8.0.

1.Upgrade from ERA 5 generation

The direct upgrade is not supported - see Migration from ERA 5.x.

2.Upgrade from ERA 6.5 or ESMC 7.x to the ESET PROTECT version 8.0

Select one of the upgrade procedures:

Upgrade procedure

Operating system


Components Upgrade task in the Web Console



ESET PROTECT 8.0 All-in-one installer


This is the recommended upgrade option if the existing installation was performed via the All-in-one installer (you have default installations of MS SQL database and Apache Tomcat).

Manual component-based upgrade


Linux instructions for advanced users.

If your infrastructure utilizes the ERA Proxy component, see the documentation on Proxy migration before the upgrade.



To look up what version of each ESET PROTECT component you are running, verify your ESET PROTECT Server version. Navigate to the About page in the ESET PROTECT Web Console, and see the following Knowledgebase article for a list of all ESET PROTECT component versions by ESET PROTECT Server.

3.Migrate or reinstall ESET PROTECT 8 from one server to another

Migrate from one server to another or reinstall an ESET PROTECT Server.



If you plan to migrate from one ESET PROTECT Server to a new server machine, you must export/back up all Certificate Authorities as well as the ESET PROTECT Server Certificate. Otherwise, none of the ESET PROTECT components will be able to communicate with your new ESET PROTECT Server.

4.Other procedures

Change an IP address or hostname on an ESET PROTECT Server.



Significant changes will happen after an upgrade from ERA 6.5 to ESET PROTECT version 8.0.