Upgrade ERA/ESMC installed in Failover Cluster in Windows

If you have ERA/ESMC Server installed in a Failover Cluster environment in Windows and you are upgrading the installation, proceed with the corresponding steps.

note

Note

The term Role is available in Windows Server 2012 and later. In Windows Server 2008 R2 Services and applications is used instead.

Upgrade from ERA 6.5 (or later) to latest version

1.Stop the ERA Server cluster Role in the Cluster Manager. Make sure the ESET Remote Administrator Server service is stopped on all cluster nodes.

2.Get the cluster shared disk online on node1 and upgrade ERA Server manually by executing the latest .msi installer as in case of a component installation. After the installation (upgrade) is finished, make sure the ESET Remote Administrator Server service is stopped.

3.Get the cluster shared disk online on node2 and upgrade ERA Server the same way as in step no. 2.

4.Once ESET PROTECT Server is updated on all cluster nodes, start the ESET PROTECT Server Role in the Cluster Manager.

5.Upgrade ESET Management Agent manually by executing the latest .msi installer on all cluster nodes.

6.In ESET PROTECT Web Console check if Agent and Server versions for all nodes report the latest version to which you upgraded to.