Upgrade using the ESET PROTECT 8.0 All-in-one installer

Upgrade ERA 6.5 or ESMC 7.x to the latest ESET PROTECT 8.0 using the ESET PROTECT 8.0 All-in-one installer.

This is the recommended upgrade option if the existing installation was performed via the All-in-one installer (you have default installations of MS SQL database and Apache Tomcat).

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Important

You can upgrade to ESET PROTECT 8.0 only from ERA version 6.5 and later.

Make sure that you have a supported operating system before upgrading to ESET PROTECT 8.0.

ESET PROTECT Server component version 8.0 is not compatible with 32-bit machines (x86 architecture). Upgrading a 32-bit Server machine from versions 6.5-7.0 to 8.0 will fail.

If you have already run the upgrade and now your system is not working, you need to manually reinstall all ESET PROTECT components to the original version.

If you want to upgrade, you need to migrate your current ESET PROTECT to a 64-bit machine, and after successful migration, you can run the upgrade task.

If you have an older unsupported database installed (MySQL 5.5 or MSSQL 2008), upgrade your database to a compatible database version before upgrading the ESET PROTECT Server.

The ESET PROTECT 8.0 All-in-one installer installs Microsoft SQL Server Express 2019 by default. If you are using an older Windows edition (Server 2012 or SBS 2011), Microsoft SQL Server Express 2014 will be installed by default.

ESET PROTECT 8.0 uses LDAPS as the default protocol for Active Directory synchronization. If you upgraded from versions 6.5-7.1 on a Windows machine to ESET PROTECT 8.0 and you were using the Active Directory synchronization, synchronization tasks will fail in ESET PROTECT 8.0.

1.Run Setup.exe.

2.Select the language and click Next.

3.Select Upgrade all components and click Next.

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4.Read the End-user license agreement, accept it and click Next.

5.Review ESET PROTECT components that can be upgraded and click Next.

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Warning

If a custom version of Apache Tomcat is installed (manual installation of the Tomcat service), the subsequent ESET PROTECT Web Console upgrade via the All-in-one installer or via Components Upgrade Task is not supported.

Apache Tomcat upgrade will delete the era folder located in C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\. If you use the era folder to store additional data, make sure to backup the data before upgrading.

If C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\ contains additional data (other than the era and ROOT folders), the Apache Tomcat upgrade will not take place and only the Web Console will be upgraded.

The Web Console and Apache Tomcat upgrade clears the Offline help files. If you used Offline help with ERA/ESMC or an older ESET PROTECT version, re-create it for ESET PROTECT 8.0 after upgrading. This ensures that you have the latest Offline help matching the version of your ESET PROTECT.

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6.Follow the wizard to complete the ESET PROTECT upgrade.