Log files

Each ESET PROTECT component performs logging. ESET PROTECT components write information about specific events into log files. The location of log files varies depending on the component. The following is a list of log file locations:

Windows

ESET PROTECT component	Log files location
ESET PROTECT Server	C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs\
ESET Management Agent	C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\ See also Agent connection troubleshooting.
ESET PROTECT Web Console and Apache Tomcat	C:\ProgramData\ESET\RemoteAdministrator\Tomcat\Logs\ See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html
Rogue Detection Sensor	C:\ProgramData\ESET\Rogue Detection Sensor\Logs\
ESET Bridge (HTTP Proxy)	See ESET Bridge Online Help.

C:\ProgramData is hidden by default. To display the folder:

1.Navigate to Start > Control Panel > Folder Options > View.

2.Select Show hidden files, folders, and drives and click OK.

ear_win_client_3

Linux

ESET PROTECT component	Log files location
ESET PROTECT Server	/var/log/eset/RemoteAdministrator/Server/ /var/log/eset/RemoteAdministrator/EraServerInstaller.log
ESET Management Agent	/var/log/eset/RemoteAdministrator/Agent/ /var/log/eset/RemoteAdministrator/EraAgentInstaller.log
ESET Bridge (HTTP Proxy)	See ESET Bridge Online Help.
ESET PROTECT Web Console and Apache Tomcat	/var/log/tomcat/ See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html
ESET RD Sensor	/var/log/eset/RogueDetectionSensor/

ESET PROTECT Virtual Appliance

ESET PROTECT component	Log files location
ESET PROTECT VA configuration	/opt/appliance/log/appliance-configuration-log.txt
ESET PROTECT Server	/var/log/eset/RemoteAdministrator/EraServerInstaller.log
ESET Bridge (HTTP Proxy)	See ESET Bridge Online Help.

macOS

/Library/Application Support/com.eset.remoteadministrator.agent/Logs/

/Users/%user%/Library/Logs/EraAgentInstaller.log

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