Log files
Each ESET PROTECT component performs logging. ESET PROTECT components write information about specific events into log files. The location of log files varies depending on the component. The following is a list of log file locations:
Windows
ESET PROTECT component |
Log files location |
|---|---|
ESET PROTECT Server |
C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs\ |
ESET Management Agent |
C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\ See also Agent connection troubleshooting. |
ESET PROTECT Web Console and Apache Tomcat |
C:\ProgramData\ESET\RemoteAdministrator\Tomcat\Logs\ See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html |
Mobile Device Connector |
C:\ProgramData\ESET\RemoteAdministrator\MDMCore\Logs\ See also MDM troubleshooting. |
Rogue Detection Sensor |
C:\ProgramData\ESET\Rogue Detection Sensor\Logs\ |
ESET Bridge (HTTP Proxy) |
|
C:\ProgramData is hidden by default. To display the folder: 1.Navigate to Start > Control Panel > Folder Options > View. 2.Select Show hidden files, folders, and drives and click OK.
|
Linux
ESET PROTECT component |
Log files location |
|---|---|
ESET PROTECT Server |
/var/log/eset/RemoteAdministrator/Server/ |
ESET Management Agent |
/var/log/eset/RemoteAdministrator/Agent/ |
Mobile Device Connector |
/var/log/eset/RemoteAdministrator/MDMCore/ See also MDM troubleshooting. |
ESET Bridge (HTTP Proxy) |
|
ESET PROTECT Web Console and Apache Tomcat |
/var/log/tomcat/ See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html |
ESET RD Sensor |
/var/log/eset/RogueDetectionSensor/ |
ESET PROTECT Virtual Appliance
ESET PROTECT component |
Log files location |
|---|---|
ESET PROTECT VA configuration |
/root/appliance-configuration-log.txt |
ESET PROTECT Server |
/var/log/eset/RemoteAdministrator/EraServerInstaller.log |
Apache HTTP Proxy |
/var/log/httpd |
macOS
/Library/Application Support/com.eset.remoteadministrator.agent/Logs/
/Users/%user%/Library/Logs/EraAgentInstaller.log