Database

Specify the database server and connector you want to use when installing the ESET PROTECT Server. You can use an existing database server running in your environment; however, it must meet the requirements below.

The ESET PROTECT 10.0 All-in-one installer installs Microsoft SQL Server Express 2019 by default.

oIf you use an earlier Windows edition (Server 2012 or SBS 2011), Microsoft SQL Server Express 2014 will be installed by default.

oThe installer automatically generates a random password for database authentication (stored in %PROGRAMDATA%\ESET\RemoteAdministrator\Server\EraServerApplicationData\Configuration\startupconfiguration.ini).


warning

Microsoft SQL Server Express has a 10 GB size limit for each relational database. We do not recommend using Microsoft SQL Server Express:

In enterprise environments or large networks.

If you want to use ESET PROTECT with ESET Inspect.

Supported database servers and database connectors

ESET PROTECT supports two types of database servers: Microsoft SQL Server and MySQL.


warning

ESET PROTECT does not support MariaDB. MariaDB is a default database in most current Linux environments and gets installed when you select to install MySQL.

Supported database server

Supported database versions

Supported database connectors

Microsoft SQL Server

Express and non-Express editions

2014, 2016, 2017, 2019

SQL Server

SQL Server Native Client 10.0

ODBC Driver for SQL Server 11, 13, 17, 18

MySQL

5.6*

5.7

8.0

MySQL ODBC driver versions:

5.1, 5.2

5.3.0-5.3.10

8.0.16, 8.0.17

8.0.27, 8.0.31 (Windows only)

* MySQL 5.6 reached the End of Life in February 2021. We recommend that you upgrade your MySQL database server to version 5.7 and later.


warning

The following MySQL ODBC driver versions are not supported:

5.3.11 and later 5.3.x

8.0.0-8.0.15

8.0.18 and later

Database server hardware requirements

See the hardware and sizing instructions.

Performance recommendations

We recommend using the latest supported Microsoft SQL Server as your ESET PROTECT database for the best performance. While ESET PROTECT is compatible with MySQL, using MySQL can negatively impact system performance when working with large amounts of data, including dashboards, detections, and clients. The same hardware with Microsoft SQL Server can handle a significantly higher number of clients than with MySQL.

You can decide whether to install an SQL database server on:

The same machine as the ESET PROTECT Server.

The same machine, but on a separate disk.

A dedicated server for the installation of an SQL database server.

 

We recommend that you use a dedicated machine(s) with reserved resources if you want to manage more than 10,000 clients.

Database

SMB customer

Enterprise customer

Clients limit

Windows

Linux

Microsoft SQL Express

(optional)

5,000

 

Microsoft SQL Server

None

 

MySQL

10,000

Additional information


warning

ESET PROTECT Server does not use an integrated backup. We strongly recommend that you back up your database server to prevent data loss.

Do not install SQL Server on a Domain Controller (for example, Windows SBS / Essentials). We recommend that you install ESET PROTECT on a different server or do not select the SQL Server Express component during installation (this requires you to use your existing SQL or MySQL Server to run the ESET PROTECT database).

If you intend to use a dedicated database user account that will only have access to the ESET PROTECT database, you must create a user account with specific privileges before installation. For more information, see the dedicated database user account. Additionally, you will need to create an empty database that will be used by ESET PROTECT.

See the instructions to install and configure MySQL for Windows and MySQL for Linux to work properly with ESET PROTECT.

Microsoft SQL Server on Linux is not supported. However, you can connect the ESET PROTECT Server on Linux to Microsoft SQL Server on Windows.

If you install the ESET PROTECT Server and Microsoft SQL Server on separate computers, you can enable encrypted connection to the database.

The cluster setup of the database on Windows environments is supported only for the Microsoft SQL Server, not for MySQL.