ESET PROTECT VA passwords

ESET PROTECT Virtual Appliance uses a few different user accounts. The following table explains the different account types:

Account type

Default password

Description and use

Operating system (CentOS) root

eraadmin

This is an account which you can use to log into your ESET PROTECT Virtual Appliance. It lets you access ESET PROTECT VA Management Console and Webmin Management Interface, lets you perform Factory reset or if you need to Pull database from other server. Usually, you will be asked to enter your VM password.

Database (MySQL) root

eraadmin

This is a root account for the MySQL database server. It lets you perform database operations such as database Backup or database Restore. Usually, you will be asked to enter your database root password.

ESET PROTECT Web Console Administrator

specified during ESET PROTECT VA configuration

This password is important because it lets you access ESET PROTECT Web Console.

The default password is changed during ESET PROTECT Virtual Appliance configuration. All the accounts above will have the same password you have specified during ESET PROTECT VA configuration. However, each account can be set with a different password. It is more secure to use different passwords, although it may be intricate when using multiple passwords. You might want to find an effective way of handling multiple passwords for ESET PROTECT VA to prevent confusion.

note

Note

When you deploy ESET PROTECT VA which is not configured yet, it uses the same password eraadmin for all the above accounts until the password is changed during ESET PROTECT Virtual Appliance configuration.

In case of a forgotten password for any of the above accounts, see chapter How to recover a forgotten password for ESET PROTECT VA.