ESET PROTECT Virtual Appliance FAQ
This chapter covers some of the most frequently asked questions and problems encountered. Click the topic title to find out how to solve your problem:
•How to find out which ESET PROTECT components are installed
•How to enable ping on ESET PROTECT Virtual Appliance
•Do I need to add other components to my ESET PROTECT VA?
•How to enable Apache HTTP proxy on my ESET PROTECT Virtual Appliance after initial configuration
•Configure ESET PROTECT VA to allow Static Group synchronization via LDAP
•Configure LDAPS connection to a domain
•How to recover forgotten password for ESET PROTECT VA
•How to change ESET PROTECT database connection string
•How to set up Hyper-V Server for RD Sensor
•How to change port numbers for ESET PROTECT VA Web Console
•How to increase memory size for MySQL Server
•Error with ESET PROTECT running on a Hyper-V Server 2012 R2
•How to improve Oracle VirtualBox performance
•How to enable YUM command under HTTP proxy
•How to update operating system on machine running ESET PROTECT VA Server
•How to disable SELinux permanently
•How to restart Virtual Appliance Management Console
If your problem is not included in the help pages list above, try searching by keyword or phrase describing your problem and search within the ESET PROTECT Help Pages.
If you cannot find the solution to your problem/question within the Help Pages, you can try our regularly updated online Knowledgebase.
If necessary, you can directly contact our online technical support center with your questions or problems. The contact form can be found in the ESET PROTECT Web Console > Help > Contact Support.