Static Group tree for ESET Business Account / ESET MSP Administrator

If you import licenses from ESET Business Account, your ESET Business Account company structure (including sites) appears in the Static Group tree (a new feature in ESET PROTECT version 9.1).

If you import licenses from ESET MSP Administrator, the ESET MSP Administrator structure appears in the Static Group tree. Read more about ESET PROTECT for Managed Service Providers.

Static Group tree structure for ESET Business Account/ESET MSP Administrator

You can see the Static Group tree structure for ESET Business Account/ESET MSP Administrator in Computers in the Static Group tree under All > icon_companies Companies.


note

We recommend that you use an online account (ESET Business Account or ESET MSP Administrator—see also Getting started with ESET Business Account) and synchronize it with ESET PROTECT to use ESET PROTECT to the full potential.

If you activated ESET PROTECT with a license key or an offline license, and did not synchronize licenses from ESET Business Account or ESET MSP Administrator, you will not see ESET Business Account or ESET MSP Administrator in the Static Group tree structure.

 

static_group_tree

Under icon_companies Companies, you can see one or more ESET Business Account or ESET MSP Administrator trees, depending on the accounts synchronized in License Management.

If you have an ESET MSP Administrator account, see the details on the structure of entities in the MSP.

ESET Business Account site synchronization

If you have ESET Business Account sites, ESET PROTECT automatically synchronizes them to the Static Group tree and assigns licenses from each site to the respective site Static Group (marked with the locate_default icon) under the company_normal ESET Business Account company.


important

We recommend that you use the automatically created Static Groups site to manage your sites (instead creating Static Groups manually).

You need to create site administrators and assign their permissions manually. Select the respective site Static Group as the Home Group for each site administrator and assign the administrator a permission set with the same Home Group.


example

For example, you have two sites (site1 and site2):

1.Create a user for each site (site1_admin and site2_admin).

2.Optional: Assign the respective Home Group (site) to each user (site1 to site1_admin and site2 to site2_admin).

3.Create a permission set for each user (site1_permissions for site1_admin and site2_permissions for site2_admin).

4.Assign the respective Static Group to each permission set (site1 to site1_permissions and site2 to site2_permissions).

5.Assign each permission set's required functionalities and access level (Read, Use, Write).

6.Assign each permission set to the respective user (site1_permissions to site1_admin and site2_permissions to site2_admin).

7.Now, each site administrator can only see their site and its objects (for instance, licenses).

If you have a site synchronized in the Static Group tree structure and you rename the site in ESET Business Account, it will also be renamed in ESET PROTECT.

If you have a site synchronized in the Static Group tree structure and you delete the site in ESET Business Account, its icon in ESET PROTECT will change to icon_location_unlinked.

Shared objects

The ESET Business Account or ESET MSP Administrator Static Group tree structure contains additional dedicated Static Groups called Shared Objects.

You can use Shared Objects to share Web Console objects (policies, dynamic group templates, etc.) to more users with limited access (access to Static Groups on the same level as Shared Objects or under them in the tree structure):

1.Select Shared Objects as the Access Group for the Web Console object.

2.Assign the Use permission to Shared Objects.


important

Be sure limited users are not assigned Write permission in Shared Objects to prevent them from editing. The Use permission is sufficient.

You cannot store computers in Shared Objects. Shared Objects are not visible under Groups in Computers.