Offline help

1.Download a .zip file by clicking a language code in the table below to download Offline help for your ESET PROTECT in your desired language.

2.Save the .zip file (for example to a USB flash drive).

3.Create a new folder named help on your computer that runs ESET PROTECT Web Console within the following location: %ProgramFiles%\Apache Software Foundation\[ Tomcat folder ]\webapps\era\webconsole\

4.Copy the .zip file to the help folder.

5.Extract the contents of the .zip file, for example en-US.zip, to a folder with the same name, in this case en-US so that the folder structure looks like this: %ProgramFiles%\Apache Software Foundation\[ Tomcat folder ]\webapps\era\webconsole\help\en-US

You can now open your ESET PROTECT Web Console, select the language and log in. ESET PROTECT Offline help will open whenever you click the Help in the top right corner and click Current topic - Help.

1.Download a .tar file by clicking a language code in the table below to download Offline help for your ESET PROTECT in desired language.

2.Save the .tar file (for example to a USB flash drive).

3.Open terminal and navigate to /usr/share/tomcat/webapps/era/webconsole

4.Create new folder named help by running mkdir help command.

5.Inside the help folder, create new language folder with the same name as the .tar file, for example: run mkdir en-US command for English.

6.Copy the .tar file to the language folder (for example, /usr/share/tomcat/webapps/era/webconsole/help/en-US) and extract it, for example by running tar -xvf en-US.tar command.

You can now open your ESET PROTECT Web Console, select the language and log in. ESET PROTECT Offline help will open whenever you click the Help in the top right corner and click Current topic - Help.

To update Offline Help after migrating from a previous version (for example ESMC), delete the existing help folder (...webapps\era\webconsole\help) and create a new one in the same place during step 3 of the procedure shown above. Continue as normal after replacing the folder.

1.Open C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\era\WEB-INF\classes\sk\eset\era\g2webconsole\server\modules\config\EraWebServerConfig.properties in a text editor.

2.Locate the line help_show_online=true, change this setting's value to false and save changes.

3.Restart the Tomcat service within services or via command line.

ESET PROTECT Offline help will open whenever you click the Help in the top right corner and click Current topic - Help. The respective help window for the current page will be displayed.

1.Open /usr/share/tomcat/webapps/era/WEB-INF/classes/sk/eset/era/g2webconsole/server/modules/config/EraWebServerConfig.properties configuration file in a text editor (for example nano).

2.Locate the line help_show_online=true, change this setting's value to false and save changes.

3.Stop the tomcat service, Run the tomcat stop command.

4.Start the tomcat service, Run the tomcat start command.

ESET PROTECT Offline help will open whenever you click the Help in the top right corner and click Current topic - Help. The respective help window for the current page will be displayed.