Automatic updates of ESET security products

ESET PROTECT version 9.0 and later includes a feature to keep ESET security products updated to the latest version on your managed computers.

Automatic product updates are automatically enabled on a new ESET PROTECT 10.0 installation.


important

You must have an eligible ESET security product to use the Auto-updates feature. See the list of ESET business products that support automatic updates. Other ESET security products do not support automatic updates and ESET will add this feature to them in the future.

You can configure automatic updates via a Policy.

See also Auto-updates FAQ. The first automatic update will happen when a future version of the initially released 9.x build is released (for example, 9.1 or 9.0.xxxx.y, where xxxx is later than the first 9.x build). To ensure maximum update stability, automatic product updates have a delayed distribution after the global release of a new ESET security product version. In the meantime, the Web Console may report the ESET security product as outdated.

See also What are the different ESET product update and release types?

The auto-updates do not work if you use an offline repository that does not contain the metadata (for example, if you copied installers onto a shared network drive). Use the Mirror Tool to create an offline repository that supports auto-updates. The Mirror Tool offline repository distributes the auto-updates simultaneously across the whole network (an online repository distributes the auto-updates gradually).


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Follow one of the options below to upgrade ESET security products in your network to a version that supports automatic updates:

Use the one-click action in Dashboard > Status Overview > Component version status > click the bar chart and select Update installed ESET components.

In Computers, click the gear icon next to the All Static Group and select Tasks > Update > Update ESET products.

Use the Software Install Client Task.

If you have upgraded from ESET PROTECT 8.x or ESMC 7.2, you can use the one-click upgrade in the Automatic Product Updates window.

There are two ways to upgrade ESET security products to the latest version:

Software Install Client Task

Auto-updates feature

Differences between Software Install Client Task and the Auto-updates feature:


Upgrade process

Restart after upgrade

Future upgrades

Software Install Client Task

The upgrade process includes ESET security product reinstallation.

ESET security product upgrade requires an immediate computer restart for security reasons (to ensure full functionality of the upgraded ESET security product).

Manual - Administrator must start each future upgrade by running the Software Install Client Task - see the available options above.

Auto-updates

The upgrade process does not include ESET security product reinstallation.

ESET security product upgrade requires a computer restart, but not immediately. The upgrade takes place after the next computer restart. ESET PROTECT administrator can enforce computer upgrade and restart remotely from the Web Console using the Shutdown Computer Client Task with selected Reboot computer(s) check box.

Automatic - Automatic updates of supported ESET security products when a new version is released (the update is delayed for stability reasons).

Updated End User License Agreements of managed ESET security products

ESET PROTECT Web Console notifies the administrator if an updated End User License Agreement (EULA) of a managed ESET security product is available.

eula_has_changed

Click View the changed EULA(s) to see the details or Hide to move the notification under a yellow ring icon in the upper toolbar.

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When you click View the changed EULA(s), a new window appears with details about the ESET security product and its EULA changes:

If you have earlier versions of ESET security products that do not support automatic updates (for example, ESET endpoint 8.x and earlier), click Accept to accept the updated EULA to enable the upgrade to a later version that supports automatic updates.

If you have ESET business products that support automatic updates (for example, ESET endpoint version 9 and later, you get the notification about the updated EULA, but you do not need to accept the updated EULA (the Accept button is not available) to update ESET security products to later versions.

eula_has_changed_popup

Upgrade from an earlier ESET PROTECT version

If you have upgraded from an earlier ESET PROTECT version (or from ESMC 7.2) to ESET PROTECT 10.0, the Web Console will display the Automatic product updates notification.

automatic_product_updates_notification

Automatic product updates will be enabled automatically on all managed computers (All Static Group) 60 days from the day notification appears. If you disable auto-updates, the notification does not disappear, but you can disregard it.

Click View more to configure automatic product updates and the Automatic Product Updates window will appear:

automatic_product_updates_popup

Click Enable Now to enable auto-updates on all managed computers (All Static Group) immediately.

Click Configure product updates to configure the auto-updates policy.

Click I want to install a product version that supports the auto-update feature in the Automatic Product Updates window and ESET PROTECT will display a one-click upgrade option (a Software Install Client Task).