vAgent Host deployment

The Virtual Agent Host (VAH) appliance is formatted as a VMware compatible image intended primarily for use in local networks. The OVA file contains a functional operating system, and is ready to use as soon as it is deployed. You can download and deploy the OVA file using vSphere Client.


Hostname and IP address

Before deployment of the Virtual Agent Host you must contact your networking team to register the hostname (e.g. in FQDN (fully qualified domain name) format on your DNS Server and assign a static IP.

Deployment procedure:

1.Log in to your vSphere Web Client, in Navigator choose Hosts and Clusters, right-click the host in the top menu bar and select Deploy OVF Template.

2.Click Browse and navigate to the image stored on your computer (local hard drive, network share...) or enter a URL where the image is located.

3.Click Next.

4.Review details and click Next.

5.Read and accept the End User License Agreement.

6.To complete installation, follow the instructions on screen and specify the following information about your virtual appliance:

Select name and folder – Specify a name for the deployed template and location where your virtual machine files are stored.

Select a resourceSelect a host, cluster, resource pool on which you want to run the template.

Select storage – Select a location to store virtual machine files and format that virtual disks will use.

Setup networksSelect the network for the virtual machine to use. Ensure that you select the virtual machine network associated with the IP pool you created.

7.In the Customize template page, specify the following (fields not mentioned are optional):

Hostname – Hostname in FQDN format of your vAgent Host appliance (registered on DNS Server with networking team, as mentioned above).

Password – Will be used for your vAgent Host virtual machine, as well as, its CentOS root password.

ERA Server Hostname – Enter the hostname or IP address of your ERA Server or ERA Proxy, so that ERA vAgentHost can connect to ERA Server/Proxy.

ERA Server Port – Port of your ERA Server or ERA Proxy, the default is 2222. If you are using a different port, replace the default port with your custom port number.



vAgent Host and ERA Server/Proxy

vAgent Host is able to connect to ERA Server/Proxy and gather certificates automatically from it after specifying all required fields and also specifying the following fields with valid values so that vAgent Host can connect to ERA Server/Proxy:

ERA Server Hostname – Enter the hostname or IP address of your ERA Server or ERA Proxy and the vAgentHost will connect to ERA Server.

Webconsole Hostname – Enter the hostname or IP address of your Web Console and the vAgentHost will connect to the ERA Server.

Webconsole username and password – Enter your credentials and the vAgent Host will connect to the ERA Server.


Static IP address

If you or your network team decided to deploy appliance with Static IP Address, please expand Networking Properties section and fill the following:

Network IP Address type the IP address to which DNS server resolves pre-configured FQDN hostname.

Network Netmask The netmask for this interface

Default Gateway The default gateway address for this VM

DNS1 The domain name server , which is able to resolve configured FQDN hostname

DNS2 Alternative domain name server , which is able to resolve configured FQDN hostname.


8. Review the deployment summary and click Finish. The deployment process will automatically create a virtual machine with the settings you specified. This process can take several minutes depending on network performance.

Once the vAgent Host is successfully deployed, power it on. The basic information screen, shown below, gives an overview of protected machines. To configure settings, press Enter.


The following options can be edited in management mode:

Enable/Disable Webmin interface – enables/disables Webmin management interface running on port 10000.

Change VM password – Changes root password used to log into this virtual machine.

Change database password – Changes root database password. This will not change randomly generated password in the connection string for vAgent Host

Register to VMware NSX Manager – Registers ESET security solution to VMware NSX Manager.

Factory reset – will reset the appliance to factory settings. All data will be lost. Please create a backup before reseting.

Restart system – Virtual Agent Host will restart.

Shut down system – will shut down appliance.

Lock screen – will lock the console and return to the basic information screen (also by pressing Esc).

Exit to terminal – will exit the console and return to the command line. To go back to Management mode, type exit and press Enter.

Use the arrow keys to select a setting and press Enter to configure it.