vAgent Host deployment

The Virtual Agent Host appliance is formatted as a VMware compatible image intended primarily for use in local networks. The OVA file contains a functional operating system, and is ready to use as soon as it is deployed. You can deploy the OVA file using vSphere Client.

Deployment procedure:

1.Log into vSphere Client, click File in the top menu bar and select Deploy OVF Template.


2.Click Browse and navigate to the image stored on your computer (local hard drive, network share...) or enter a URL where the image is located.

3.Click Next to verify that you have selected the correct image to use.

4.Read and accept the end user license agreement.

5.Follow the instructions on screen to complete installation and specify the following information about your virtual appliance:

Name and Location – Specify a name for the deployed template and location where virtual machine files are stored.

Host / ClusterSelect the host or cluster on which you want to run the template.

Resource PoolSelect the resource pool within which you want to deploy the template.

Storage – Select a location to store virtual machine files.

Disk Format – Select the format that virtual disks will use.

Network MappingSelect the network for the virtual machine to use. Ensure that you select the virtual machine network associated with the IP pool you created.

7.In the Properties page, specify following (fields not mentioned are optional):

Hostname this will be the hostname of your ERA VAgentHost appliance.

Password this will be used for your ERA VM as well as its CentOS root password.

ERA Server Hostname type in the hostname or IP address of your ERA Server or ERA Proxy, so that ERA VAgentHost can connect to ERA Server/Proxy.

ERA Server Port port of your ERA Server or ERA Proxy, the default is 2222. If you are using a different port, replace the default port with your custom port number.

Certification Authority - Base64 paste your Certification Authority here in Base64 format.

Proxy Certificate - Base64 paste your Proxy Certificate here in Base64 format.

Agent Certificate - Base64 paste your Agent Certificate here in Base64 format.

vAgent Host is able to connect to ERA Server/Proxy and gather certificates automatically from it after specifying all required fields and also specifying the following fields with valid values so that ERA vAgent Host can connect to ERA Server/Proxy:

ERA Server Hostname

Webconsole Hostname

Webconsole username and password


8.Skip the certificate export and continue with deployment.

9.If vAgent Host is not able to download a certificate authority and agent/server certificate for some reason, you will need to export certificates (as Base64) in ERA Web Console:

To create a certificate authority, follow the steps below in ERA Web Console:

a)Navigate to Admin > Certificates > Certificate Authorities and click New.

b)Complete the required fields, add whatever optional information you want to and then click Save.

To create an agent/server certificate follow the steps below in ERA Web Console:

a)Navigate to Admin > Certificates > Peer Certificates and click New at the bottom of the window to add a new certificate.

b)Complete all mandatory fields, add any optional information that you want to and then click Finish.

c)Select your Agent certificate and select Export as Base64 from the Action drop-down menu. You will be prompted to save the text file.

d)To enter this certificate into the respective field, open the file, copy all text and paste the text into the appropriate field. Repeat these steps when exporting and entering the Server certificate.


10. Repeat these steps to create a new Server certificate.


For more details on creating Agent/Server certificates and certificate authority, navigate to the Peer Certificates and Certificate Authorities sections of ESET Remote Administrator online help.

11. Review the deployment summary and confirm by clicking Finish (the Power on after deployment check box is optional).

12. The deployment process will automatically create a virtual machine with the settings you specified. This process can take several minutes depending on network performance.


Once the vAgent Host is successfully deployed, power it on. The basic information screen, shown below, gives an overview of protected machines and allows you to configure settings by pressing Enter.


The following options can be edited in management mode:

Enable/Disable Webmin interfaceenables/disables Webmin management interface running on port 10000.

Change VM passwordChanges root password used to log into this virtual machine.

Change database passwordChanges root database password. This will not change randomly generated password in the connection string for vAgent Host

Register to VMware NSX ManagerRegisters ESET security solution to VMware NSX Manager.

Factory resetwill reset the appliance to factory settings. All data will be lost. Please create a backup before reseting.

Restart systemVirtual Agent Host will restart.

Shut down systemwill shut down appliance.

Lock screen will lock the console and return to the basic information screen (also by pressing Esc).

Exit to terminal will exit the console and return to the command line. To go back to Management mode, type exit and press Enter.

Use the arrow keys to select a setting and press Enter to configure it.