ESET Online Help

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About help

This guide  was written to help you get familiar with ESET Threat Intelligence and provides instructions to use it.

For consistency and to help prevent confusion, the terminology used throughout this guide is based on the ESET Threat Intelligence parameter names. We also use a set of symbols to highlight topics of specific interest or significance.


Notes can provide valuable information, such as specific features or a link to a related topic.


This requires your attention and it should not be skipped. Usually, it provides non-critical but significant information.


Critical information you should treat with increased caution. Warnings are placed specifically to deter you from committing potentially harmful mistakes. Please read and understand text placed in warning brackets, as it references highly sensitive system settings or something risky.


Example scenario that describes a user case relevant for the topic where it is included. Examples are used to explain more complicated topics.



Bold type

Names of interface items such as boxes and option buttons.

Italic type

Placeholders for information you provide. For example, filename or path means you type the actual path or a name of file.

Courier New

Code samples or commands.


Provides quick and easy access to cross-referenced topics or external web location. Hyperlinks are highlighted in blue and may be underlined.


The Windows system directory which stores installed programs of Windows and others.

Online Help is the primary source of help content. The latest version of Online Help will automatically be displayed when you have a working internet connection.

Topics in this guide are divided into several chapters and sub-chapters. You can find relevant information by using the search field at the top.

The ESET Knowledgebase contains answers to the most frequently asked questions, as well as recommended solutions for various issues. Regularly updated by ESET technical specialists, the Knowledgebase is the most powerful tool for resolving various types of problems.

The ESET Forum provides ESET users with an easy way to get help and to help others. You can post any problem or question related to your ESET products