How to unlock password protected Advanced setup
When you want to access the protected Advanced setup, the window for entering the password is displayed. If you forget or lose your password, click Restore password and type the email address you used for subscription registration. ESET sends an email with the verification code. Type the verification code and then write and confirm the new password. The verification code is valid for seven days.
Restore password via your ESET HOME account—Use this option if the subscription used for activation is associated with your ESET HOME account. Type the email address you use to log in to your ESET HOME account.
If you cannot remember your email address or have difficulties restoring the password, click Contact Technical Support. You are redirected to the ESET website to contact our Technical Support department.
Generate code for Technical Support—This option generates a code for Technical Support. Copy the code provided by Technical Support and click I have a verification code. Type the verification code and then write and confirm the new password. The verification code is valid for seven days.
For more information, see Unlock your settings password in ESET Windows home products.