Activation failed due to overused license

Issue

Your license may be overused or abused

Activation failed due to overused license

Solution

There are more devices using this license than it allows. You may be a victim of software piracy or counterfeiting. The license cannot be used to activate any other ESET product. You can solve this problem directly if you are allowed to manage the license in your myESET account or purchased the license from a legitimate source. If you do not yet have an account, create one.

If you are a license owner and you were not prompted to enter your email address:

1.To manage your ESET license, open a web browser and navigate to https://my.eset.com. Access ESET License Manager and remove or deactivate seats. For more information, see What to do in case of an overused license.

2.To identify and report a pirated ESET license, visit our Identify and report pirated ESET licenses article for instructions.

3.If you are unsure, click Back and email ESET Technical Support.

If you are not a license owner, contact the owner of this license with information that you cannot activate the ESET product due to the license overuse. The owner can solve the problem in the myESET portal.

If prompted to confirm your email address (several cases only), enter the email address originally used to purchase or activate your ESET Smart Security Premium.