Upgrade using the ESMC 7.2 All-in-one installer

Upgrade ERA 6.5, or ESMC 7 to the latest ESMC 7.2 using the ESMC 7.2 All-in-one installer.

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Important

We recommend this upgrade option if the existing installation was performed via the All-in-one installer.

You can upgrade to ESMC 7.2 only from ERA version 6.5 and later. If you use an older version of ERA 6.x, upgrade to ERA 6.5 first.

ESMC Server component version 7.2 is not compatible with 32-bit machines (x86 architecture). Upgrading a 32-bit Server machine from versions 6.5-7.0 to 7.2 will fail.

If you have already run the upgrade and now your system is not working, you need to manually reinstall all ESMC components to the original version.

If you want to upgrade, you need to migrate your current ESMC to a 64-bit machine, and after successful migration, you can run the upgrade task.

If you have an older unsupported database installed (MySQL 5.5 or MSSQL 2008), upgrade your database to a compatible database version before upgrading the ESMC Server.

The ESMC 7.2 All-in-one installer installs Microsoft SQL Server Express 2019 by default. If you are using an older Windows edition (Server 2012 or SBS 2011), Microsoft SQL Server Express 2014 will be installed by default.

ESMC 7.2 uses LDAPS as the default protocol for Active Directory synchronization. If you upgrade an earlier ESMC version on Windows to ESMC 7.2 and you were using the Active Directory synchronization, synchronization tasks will fail in ESMC 7.2.

1.Run Setup.exe.

2.Select the language and click Next.

3.Select Upgrade all components and click Next.

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4.Read the End-user license agreement, accept it and click Next.

5.Review ESMC components that can be upgraded and click Next.

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Warning

If a custom version of Apache Tomcat is installed (manual installation of the Tomcat service), the subsequent ESMC Web Console upgrade via the All-in-one installer or via Components Upgrade Task is not supported.

Apache Tomcat upgrade will delete the era folder located in C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\. If you use the era folder to store additional data, make sure to backup the data before upgrading.

If C:\Program Files\Apache Software Foundation\[ Tomcat folder ]\webapps\ contains additional data (other than the era and ROOT folders), the Apache Tomcat upgrade will not take place and only the Web Console will be upgraded.

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6.Follow the wizard to complete the ESMC upgrade.