Upgrade, migration and re-installation procedures

There are different ways to upgrade, migrate and reinstall your ESET Security Management Center Server and other ESMC components.

1. Upgrade from ERA 5 generation

How to upgrade/migrate from an older generation of ERA 5 to ESMC 7 with the Migration Assistant.

To deploy ESET Management Agent using ERA 5.x, read this Knowledgebase article.

2. Upgrade from ERA 6.x version to the latest ESMC 7 version

Since the ESMC 7 Service release, you can upgrade your ERA 6.x to the latest version:

Using the Component upgrade task - recommended

Manually  - for advanced users

If your infrastructure utilizes the ERA Proxy component, read the documentation on Proxy migration before upgrading.

details_hoverNOTE

To look up what version of each ESMC component you are running, verify your ESET Security Management Center Server version. Go to the About page in the ESMC Web Console, and then the following Knowledgebase article for a list of all ESMC component versions for ESMC Server.

3. Upgrade from  ESMC 7.0.66.1 to ESMC 7.0.72.0 Service Release

The ESMC 7 Service Release was on the 15th November 2018. If you installed ESMC prior to that date, we recommend you upgrade your infrastructure to the latest version.

The recommended upgrade method for ERA 6.x users is the component upgrade task.

ESMC 7.0.66.1 users are prompted by Update ESMC notification to upgrade the Server component. After the Server is upgraded successfully, upgrade your Agents using component upgrade task.

After the release of Service Release installers, the ESMC 7.0.66.1 installers are not available.

4. Migrate or reinstall ESMC 7 from one server to another

How to migrate from one server to another or reinstall an ESMC Server.

details_hoverNOTE

If you plan to migrate from one ESMC Server to a new server machine, you must export/back up all Certificate Authorities as well as the ESMC Server Certificate. Otherwise, none of the ESMC components will be able to communicate with your new ESMC Server.

5. Other procedures

How to change an IP address or hostname on an ESMC Server.

validation-status-icon-warning IMPORTANT

There will be significant changes to users and tasks after upgrading from an earlier version of ERA (6.4 and earlier) to version 7.0. See the list of new features.

The security model in ESMC 7.0 is different from the previous one and reviewing users settings, groups and tasks is necessary.

The design of the Web Console is improved and the name of the product is changed.

The ERA Proxy component is deprecated.

Read the topic Steps after migration in the Administration guide for more information.