ESET Management Agent settings

Configure specific settings for ESET Management Agent using a policy. There are predefined policies for the ESET Management Agent. For example, Connection - Connect every (Agent connection interval) or Application reporting - Report all installed applications (not only ESET applications). For more information on how to enforce location-based policy, read the example.

 

Click Policies and expand Built-in Policies > ESET Management Agent to edit an existing policy or create a new one.

icon_section Connection

Servers to connect to - To add ESMC Server connection details (hostname/IP and a port number), click Edit server list. Multiple ESMC Servers can be specified. This can be useful if, for example, you've changed the IP address of your ESMC Server or are doing a migration.

Data limit - Choose the maximum number of bytes for sending data.

Connection interval - Choose Regular interval and specify a time value for the connection interval (or you can use a CRON expression).

Certificate - You can manage Peer certificates for ESET Management Agent. Click Change certificate and select which ESET Management Agent certificate should be used by ESET Management Agent. For more information, see Peer Certificates.

icon_section Updates

Update interval - Interval at which updates will be received. Select a Regular interval and configure the settings (or you can use a CRON expression).

Update server - Update server from which the ESMC Server receives updates for ESET products and ESMC components.

Update type - Select the type of updates you want to receive. Choose either Regular, Pre-release or Delayed update. We do not recommend that you select Pre-release updates for production systems, as this is a risk.

icon_section Advanced Settings

HTTP Proxy - Use a proxy server to facilitate internet traffic to clients on your network and Agent replication to ESMC Server.

oProxy Configuration Type

Global Proxy - Use one proxy server for Agent replication and for caching of ESET services (for example, updates).

Different Proxy Per Service - Use one proxy for Agent replication and another for caching of ESET services (for example, updates).

oGlobal Proxy - This option is only available if you select it in Proxy Configuration Type. Click Edit and set up your proxy settings.

The two options below are only available if you select Different Proxy Per Service. You can also use only one of the proxy settings, for example set up only ESET Services and leave Replication off. Enable Use direct connection if HTTP proxy is not available if you want to allow this fallback option.

oReplication (to ESMC Server) - Configure connection settings for a proxy that connects Agent to Server.

oESET Services - Configure connection settings for a proxy that will cache ESET services.

Wake-Up Call - ESMC Server can run instant replication of the ESET Management Agent on a client machine via EPNS. This is useful when you do not want to wait for the regular interval when the ESET Management Agent connects to the ESMC Server. For example when you want a Client Task to be run immediately on client(s) or if you want a Policy to be applied right away.

Compatibility - In order to allow for management of ESET products version 5 or earlier by ESET Management Agent, a specific listening port must be set. Also, ESET products need to be configured to report to this port and the ESET Security Management Center Server address must be set to localhost.

Operating System - Use the switches to report certain information or issues on the client computer.

Repository - Location of the repository where all installation files are stored.

details_hoverNOTE

The default repository is AUTOSELECT.

Product Improvement Program - Enable or disable transmission of crash reports and anonymous telemetry data to ESET.

Logging - Set the log verbosity to determine the level of information that will be collected and logged, from Trace (informational) to Fatal (most important critical information). The latest ESET Management Agent log file can be found on a client computer here: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs or C:\Documents and Settings\All Users\Application Data\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs

Setup - Password protected setup is a protection feature of ESET Management Agent (Windows only). Set password to enable ESET Management Agent Password protection. Once the policy is applied, ESET Management Agent cannot be uninstalled or repaired unless a password is provided.

validation-status-icon-warning IMPORTANT

If you forget this password, you will not be able to uninstall ESET Management Agent from the target machine.

Assign

Specify the clients that will receive this policy. Click Assign to display all Static and Dynamic Groups and their members. Select the computer that you want to apply a policy on and click OK.

Summary

Review the settings for this policy and click Finish.