License Management

You can easily manage your licenses via ESET Security Management Center. By purchasing licensing for any ESET business product, you automatically receive access to ESET Security Management Center.

details_hoverNOTE

You can activate your ESET business product using ESET Security Management Center. This applies to earlier versions as well.

If you already have an ESET-issued Username and Password that you want to convert to a License Key, see Convert legacy license credentials. The Username and Password have been replaced by a License Key/Public ID.

A License Key is a unique string used to identify the license owner and the activation itself.

Licenses can be managed online from this section by clicking Open > Business Account (ESET Business Account), or using the ESET Business Account web interface.

Permissions for license management

Each user can be assigned a permission for Licenses. Permissions are valid only for licenses contained in the static group where that permission set is assigned. Each type of permission allows a user to perform different actions.

validation-status-icon-warning IMPORTANT

Only Administrators whose home group is set to All, with Write permission for licenses in the home group can add or remove licenses. Each license is identified by its Public ID and can contain one or more units. Licenses can only be distributed by the Administrator to other users with sufficient permissions. A license is not reducible.

Working in Web Console

The License Management section in ESET Security Management Center is accessible from the main menu under More > License Management.

Licenses can be identified by their Public ID. In ESET Business Account and ESMC, each license is identified by Public ID, License Type and Flags:

License Type can be Full_Paid (paid license), Trial (trial license) and NFR (license Not For Resale).

Flags include MSP, Business and a Consumer.

 
The list of licenses is shown in categories (activated by) icon_offline_license Offline license, icon_license_owner License Key or mn_icn_user_normal Business Account.

Select a license in the main window on the right and click play_default Use License For Activation to run Activation task using this license.

You can use Modes to change the select mode (Single or Multiple). Click the modes arrow in upper right corner and choose from the context menu:

singleselect_default Single select mode - you can select one item.

icon_multiselect_default Multiple select mode - you can use the check boxes to select multiple items.

update_default Refresh - reloads/refreshes displayed information.

icon_expand Expand All - Lets you display all information.

icon_collapse Collapse All - Lets you hide all information.

list_license_type

The security Product name for which its license is intended.

The overall Status of the license (if the license is expired, overused, or at risk of expiration or overuse, a warning message will be displayed here).

The number of Units that can be activated with this license and number of offline units.

The number of Subunits of ESET server products (mailboxes, gateway protection, connections).

The license Expiration date.

oSubscription licenses might not have an expiration date.

The license Owner name and Contact.

License Status is displayed for the active menu item.

icon_success Green - Your license is activated successfully.

validation-status-icon-error Red - The license is not registered, or the license has expired.

validation-status-icon-warning Orange - Your license is still depleted or is about to expire (expiration is due in 30 days).

 

Synchronize licenses

Your ESET Business Account automatically syncs once a day. Click Synchronize licenses to refresh license information in ESMC immediately.

Open

Click Open to view shortcuts to ESET Business Account or the ESET MSP Administrator portal.

Add License or License key

Click Add Licenses and then select the method you want to use to add your new license(s):

1.ESET Business Account - Connect an EBA account and all its licenses to the License Management section. ESMC is also backward compatible with ESET License Administrator and EMA, so you can use your Security Admin credentials instead of EBA.

2.License Key - Enter a license key for a valid license and click Add Licenses. The license key will be verified against the activation server and added to the list.

3.Offline License File - Add a license file (.lf) and click Add License. The license file will be verified and the license added to the list.

 

Subscription licenses

ESMC 7 supports management of subscription licenses. You can add such a license using EBA or a License Key. You can check your subscription's validity under License Management in the Validity column or Computers > Computer details. It is not possible to create an offline license file from a subscription license.

ESET Business Account – Site Accounts

Site accounts are not supported in the ESMC. If an EBA user has Read or Write permission for Company Access in the EBA account, all licenses are imported when the account is synchronized. If an EBA user has No Access set in Company Access, no licenses are imported.

Remove Licenses

Select a license from the list above and click Remove Licenses to remove it completely. You will be asked to confirm this action. Removal of the license does not trigger deactivation of the product. Your ESET product will remain activated even after the license has been deleted in ESMC License Management.

Licenses can be distributed to ESET products from ESMC using two tasks:

The software installation task

The product activation task

Access Group Filter

The Access Group filter button allows users to select a static group and filter viewed objects according to the group where they are contained.

access_group

Add filter and filter presets

To add filtering criteria, click Add filter and select item(s) from the list. Enter the search string(s) into the filter field(s). Active filters are highlighted in blue.

Filters can be saved to your user profile so that you can use them again in the future. Under Presets the following options are available:

Filter sets - your saved filters, click one to apply it. The applied filter is denoted with a apply_default check mark. Select Include visible columns, sorting and paging to save these parameters to the preset.

add_new_defaultSave filter set - Save your current filter configuration as a new preset. Once the preset is saved, you can not edit the filter configuration in the preset.

edit_defaultManage filter sets - Remove or rename existing presets. Click Save to apply the changes to presets.

Clear filter values - Click to remove only the current values from the selected filters. Saved presets will remain unchanged.

Remove filters - Click to remove the selected filters. Saved presets will remain unchanged.

Remove unused filters - Remove filter fields with no value.

light-bulbEXAMPLE: Sharing licenses among branch admins

There are three users and Administrator, each user has their own home group:

John, San Diego

Larry, Sydney

Makio, Tokyo

 
The administrator imports 2 licenses. These are contained in the static group All and other users cannot use them.

licenses_3

To assign a license to another user, the administrator can click the gear icon gear_icon next to license that they want to assign to another user and then click move_default Access Group > move_default Move and select group where that user has permission. For the user John, select the group San Diego. John needs to have Use permission for Licenses in the group San Diego to use the license.

When the user John logs in, he can only see and use the license that was moved to his group. The administrator should repeat the process for Larry and Makio, afterward, users can see only their license, while Administrator can see them all.

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