Log files

Log files contain information about all important program events that have occurred and provide an overview of detected threats. Logs are an essential tool in system analysis, threat detection and troubleshooting. Logging is performed actively in the background with no user interaction. Information is recorded based on the current log verbosity settings. It is possible to view text messages and logs directly from the ESET Security for Microsoft SharePoint environment. It is also possible to archive log files using export.

log_files

Log files are accessible from the main program window by clicking Log files. Choose the desired log type from the drop-down menu. The following logs are available:

Detected threats - The threat log offers detailed information about infiltrations detected by ESET Security for Microsoft SharePoint modules. The information includes the time of detection, name of infiltration, location, the performed action and the name of the user logged in at the time the infiltration was detected. Double-click any log entry to display its details in a separate window.

Events - All important actions performed by ESET Security for Microsoft SharePoint are recorded in the event log. The event log contains information about events and errors that have occurred in the program. It is designed to help system administrators and users resolve problems. Often the information found here can help you find a solution for a problem occurring in the program.

Computer scan - All scan results are displayed in this window. Each line corresponds to a single computer control. Double-click any entry to view the details of the respective scan.

HIPS - Contains records of specific rules that are marked for recording. The protocol shows the application that called the operation, the result (whether the rule was permitted or prohibited) and the name of the rule created.

Filtered websites - This list is useful if you want to view a list of websites that were blocked by Web access protection. In these logs you can see the time, URL, user and application that opened a connection to the particular website.

Device control - Contains records of removable media or devices that were connected to the computer. Only devices with a Device control rule will be recorded to the log file. If the rule does not match a connected device, a log entry for a connected device will not be created. Here you can also see details such as device type, serial number, vendor name and media size (if available).

On-demand database scan - Contains a list of On-demand database scans of SharePoint content database. For each scan, the following information is displayed: version of the virus signature database, date, scanned location, number of scanned objects, number of threats found, number of rule hits and time of completion.

Hyper-V scan - Contains a list of Hyper-V scan results. Double-click any entry to view the details of the respective scan.

note_icon_note NOTE

In each section, the displayed information can be copied to the clipboard (keyboard shortcut Ctrl + C) by selecting the entry and clicking Copy. The Ctrl and Shift keys can be used to select multiple entries.

Click the switch icon MODULE_INACTIVE Filtering to open the Log filtering window where you can define the filtering criteria.

To view the context menu options below, right-click a specific record:

Show - Shows more detailed information about the selected log in a new window (same as double-click).

Filter same records - This activates log filtering, showing only records of the same type as the one selected.

Filter... - After clicking this option, the Log filtering window will allow you to define filtering criteria for specific log entries.

Enable filter - Activates filter settings. The first time you activate filtering, you must define settings.

Disable filter - Turns filtering off (same as clicking the switch at the bottom).

Copy - Copies information of selected/highlighted record(s) into the clipboard.

Copy all - Copies information from all records in the window.

Delete - Deletes selected/highlighted record(s) - this action requires administrator privileges.

Delete all - Deletes all record(s) in the window - this action requires administrator privileges.

Export... - Exports information of selected/highlighted record(s) into an XML file.

Export all... - Exports all the information in the window into an XML file.

Find... - Opens Find in log window and lets you define search criteria. You can use the find feature to locate a specific record even while filtering is on.

Find next - Finds the next occurrence of your defined search criteria.

Find previous - Finds the previous occurrence.

Scroll log - Leave this enabled to auto scroll old logs and view active logs in the Log files window.