ESET Secure Authentication On-Prem – Table of Contents

Mobile Application

The mobile application of ESET Secure Authentication On-Prem makes it easy to generate OTPs or approve push authentication requests to access computers, services protected by 2FA. The mobile application version 2.40+ supports authentication of multiple users, meaning, if you use several user accounts in a domain/network protected with 2FA, the authentication tokens of all your user accounts may be stored in your one mobile application.

The mobile application version 3.0+ supports Google Authenticator tokens. Instead of installing the Google Authenticator app, click Add account in the mobile application of ESET Secure Authentication On-Prem to scan the QR code when setting up 2-step Verification with Google Authenticator. Then you will be able to generate OTPs with ESA Mobile App instead of Google Authenticator App when signing in to a Google service protected by 2-step verification.

For instructions on installing and using the mobile application, click the desired mobile OS to be redirected to the corresponding article:

Android

iOS

See a list of IP addresses and ports used for communication with ESET Secure Authentication On-Prem Provisioning Server.

You can protect the mobile app from unauthorized access by setting a PIN code. To access the mobile app faster, allow the use of Fingerprint scanner (Android, iOS) or Face recognition (iOS) if biometric authentication is configured on your mobile device.

Note that in case of PIN-protected Mobile Application the message of Approve on phone is displayed on Android watch when a push notification is generated.


Note

OTPs and Whitespace

OTPs are displayed in the mobile application with a space between the 3rd and 4th digits to improve readability. All authentication methods except MS-CHAPv2 strip whitespace from the provided credentials, so a user may include or exclude whitespace without affecting authentication.