License States
The full license state is displayed in the License tile in the Dashboard screen of ESA Web Console. Review the following ESA server license states:
•OK: All license parameters are within the prescribed limits
•Warning: At least one license parameter is close to the allowed limit
•SMS Credits Expired: SMS credits have run out and no OTP or Provisioning SMSes will be sent.
•Violation (full functionality): One of the licensed parameters has exceeded allowed limits, but no enforcement is imposed
•Violation (limited functionality): A license parameter has been exceeded for more than 7 days, certain user management functions are disabled
•ESA Disabled: The ESA license expiry date has passed more than 30 days ago and authentication is disabled. In this case all authentication calls will fail, will lock out all authentication until ESA is uninstalled, disabled by the admin or re-licensed.
Details of License States
The following table summarizes how each of the license parameters may cause the license to be in one of the warning or error states listed above.
|
Warning |
SMS Credits depleted |
Violation (full functionality) |
Violation (limited functionality) |
ESA Disabled |
---|---|---|---|---|---|
License Expiry |
less than 30 days before expiration |
N/A |
No more than 7 days after expiration |
more than 7 days after expiration |
more than 30 days after expiration |
User count |
less than 10% or 10 seats available, whichever is lowest |
N/A |
Active users exceed licensed users |
more than 7 days after active users exceed license |
Never |
SMS Credits |
less than 10 SMS credits remaining (Onboarding + Top-up) |
0 SMS credits remain |
Never |
Never |
Never |