License States

The full license state is displayed in the License tile on the Dashboard screen of the ESA Web Console.

•Not Activated: License not activated yet

•OK: All license parameters are within the prescribed limits

•Warning:

oLicense Expiry is less than 30 days before expiration

oThe user count is less than 10% or 10 seats available, whichever is the lowest

oOTP SMS Credits are 10 or lower SMS credits remain

oAll Users count is more than 90% of FUP limit

oThe component's count is more than 90% of the FUP limit. At least one license parameter is close to the allowed limit

•SMS Credits Expired: SMS credits have run out and no OTP or Provisioning SMSes will be sent

•Violation (full functionality): One of the licensed parameters has exceeded allowed limits, but no enforcement is imposed

•Violation (limited functionality): A license parameter has been exceeded for more than 7 days, certain user management functions are disabled

•ESA Disabled: The ESA license expiry date has passed more than 30 days ago and authentication is disabled. In this case all authentication calls will fail, will lock out all authentication until ESA is uninstalled, disabled by the admin or re-licensed

The following table describes how each license state affects the ESA authentication server. In all cases, an administrator will be able to turn off ESA authentication for a subset of the users (by disabling 2FA for those users) or for all users (by means of system configuration or uninstalling the product).