The ESET Remote Administrator Agent (ERA Agent) is an essential part of ESET Remote Administrator 6. Clients do not communicate with the Server directly, rather the Agent facilitates this communication. The Agent collects information from the client and sends it to the ERA Server. If the ERA Server sends a task for the client - it is sent to the Agent which then sends this task to the client.

To simplify implementation of the endpoint protection the stand-alone ERA Agent is included in the ERA suite (from version 6). It is simple, highly modular and lightweight service covering all communication between ERA Server and any ESET product or operating system. Rather than communicate with the ERA Server directly, ESET products communicate through the Agent. Client computers that have ESET Agent installed and can communicate with the ERA Server are referred to as 'managed'. You can install the Agent on any computer regardless of whether or not other ESET software has been installed.

The benefits are:

Easy set-up – it is possible to deploy Agent as a part of standard corporate installation.

On-place security management – since the Agent can be configured to store several security scenarios, reaction time to threat is significantly lowered.

Off-line security management – the Agent can respond to an event if it is not connected to the ERA Server.